Customer Service Jobs in Purcellville, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Dulles, VA (12 miles from Purcellville, VA)
- 3 days ago
- Dulles, VA (12 miles from Purcellville, VA)
- 3 days ago
service....
Customer Service Representative - FT
- Dulles, VA (12 miles from Purcellville, VA)
- 30+ days ago
- Dulles, VA (12 miles from Purcellville, VA)
- 30+ days ago
service....
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Customer Service Representative
- Brunswick, MD (11 miles from Purcellville, VA)
- 10 hours ago
- Brunswick, MD (11 miles from Purcellville, VA)
- 10 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative- ON SITE
- Herndon, VA (22 miles from Purcellville, VA)
- 11 hours ago
- Herndon, VA (22 miles from Purcellville, VA)
- 11 hours ago
TEKsystems is looking to hire several Customer Service Representatives to assist a client of ours in the Herndon, Virginia area. These positions would take place ON SITE....
Customer Service Representative
- Herndon, VA (22 miles from Purcellville, VA)
- 11 hours ago
- Herndon, VA (22 miles from Purcellville, VA)
- 11 hours ago
***These roles are 100% in office*** Day to day: Handle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work Accurately...
Automotive Customer Service Representative
- Fairfax, VA (24 miles from Purcellville, VA)
- 12 hours ago
- Fairfax, VA (24 miles from Purcellville, VA)
- 12 hours ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
- Winchester, VA (23 miles from Purcellville, VA)
- 21 hours ago
- Winchester, VA (23 miles from Purcellville, VA)
- 21 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Martinsburg, WV (23 miles from Purcellville, VA)
- 2 days ago
- Martinsburg, WV (23 miles from Purcellville, VA)
- 2 days ago
OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: $15-$18/hr....
Customer Service Representative
- Sterling, VA (19 miles from Purcellville, VA)
- 2 days ago
- Sterling, VA (19 miles from Purcellville, VA)
- 2 days ago
Communication and Support: Efficiently manage a high volume of inbound and outbound communications, including calls, emails, and live chat, to confirm orders, schedule deliveries, and address any concerns...
Aviation Front Desk Customer Service Representative
- Dulles, VA (12 miles from Purcellville, VA)
- 3 days ago
- Dulles, VA (12 miles from Purcellville, VA)
- 3 days ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
Sales Associate - Customer Service Representative
- Chantilly, VA (24 miles from Purcellville, VA)
- 5 days ago
- Chantilly, VA (24 miles from Purcellville, VA)
- 5 days ago
We are actively searching for the ideal person to join our Customer Service Team....
Client Service Representative for Surgery Department
- Fairfax, VA (24 miles from Purcellville, VA)
- 7 days ago
- Fairfax, VA (24 miles from Purcellville, VA)
- 7 days ago
Are you a customer-service superstar?Do you want to work for a company who pays well and appreciates their associates? Do you want to work with a team who has your back and is supportive?...
Retail Customer Service Associate
- Sterling, VA (19 miles from Purcellville, VA)
- 10 days ago
- Sterling, VA (19 miles from Purcellville, VA)
- 10 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Broadlands, VA (16 miles from Purcellville, VA)
- 12 days ago
- Broadlands, VA (16 miles from Purcellville, VA)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Purcellville, VA
Moving to Purcellville, VA? Find some basic demographic data about Purcellville, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Purcellville, VA
Highest Education Level
Customer Services in Purcellville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Decision Making
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »