Customer Service Jobs in Purcellville, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 41 Jobs

Customer Service Representative - PT

  • Dulles, VA (12 miles from Purcellville, VA)
  • 3 days ago
  • Dulles, VA (12 miles from Purcellville, VA)
  • 3 days ago

service....

Customer Service Representative - FT

  • Dulles, VA (12 miles from Purcellville, VA)
  • 30+ days ago
  • Dulles, VA (12 miles from Purcellville, VA)
  • 30+ days ago

service....

Customer Service Associate (part-time)

  • Purcellville, VA
  • moments ago
  • Purcellville, VA
  • moments ago

General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....

Customer Service Representative

  • Brunswick, MD (11 miles from Purcellville, VA)
  • 10 hours ago
  • Brunswick, MD (11 miles from Purcellville, VA)
  • 10 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative- ON SITE

  • Herndon, VA (22 miles from Purcellville, VA)
  • 11 hours ago
  • Herndon, VA (22 miles from Purcellville, VA)
  • 11 hours ago

TEKsystems is looking to hire several Customer Service Representatives to assist a client of ours in the Herndon, Virginia area. These positions would take place ON SITE....

Customer Service Representative

  • Herndon, VA (22 miles from Purcellville, VA)
  • 11 hours ago
  • Herndon, VA (22 miles from Purcellville, VA)
  • 11 hours ago

***These roles are 100% in office*** Day to day: Handle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work Accurately...

Automotive Customer Service Representative

  • Fairfax, VA (24 miles from Purcellville, VA)
  • 12 hours ago
  • Fairfax, VA (24 miles from Purcellville, VA)
  • 12 hours ago

Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...

Customer Service Associate

  • Winchester, VA (23 miles from Purcellville, VA)
  • 21 hours ago
  • Winchester, VA (23 miles from Purcellville, VA)
  • 21 hours ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Martinsburg, WV (23 miles from Purcellville, VA)
  • 2 days ago
  • Martinsburg, WV (23 miles from Purcellville, VA)
  • 2 days ago

OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: $15-$18/hr....

Customer Service Representative

  • Sterling, VA (19 miles from Purcellville, VA)
  • 2 days ago
  • Sterling, VA (19 miles from Purcellville, VA)
  • 2 days ago

Communication and Support: Efficiently manage a high volume of inbound and outbound communications, including calls, emails, and live chat, to confirm orders, schedule deliveries, and address any concerns...

Aviation Front Desk Customer Service Representative

  • Dulles, VA (12 miles from Purcellville, VA)
  • 3 days ago
  • Dulles, VA (12 miles from Purcellville, VA)
  • 3 days ago

Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...

Sales Associate - Customer Service Representative

  • Chantilly, VA (24 miles from Purcellville, VA)
  • 5 days ago
  • Chantilly, VA (24 miles from Purcellville, VA)
  • 5 days ago

We are actively searching for the ideal person to join our Customer Service Team....

Client Service Representative for Surgery Department

  • Fairfax, VA (24 miles from Purcellville, VA)
  • 7 days ago
  • Fairfax, VA (24 miles from Purcellville, VA)
  • 7 days ago

Are you a customer-service superstar?Do you want to work for a company who pays well and appreciates their associates? Do you want to work with a team who has your back and is supportive?...

Retail Customer Service Associate

  • Sterling, VA (19 miles from Purcellville, VA)
  • 10 days ago
  • Sterling, VA (19 miles from Purcellville, VA)
  • 10 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Broadlands, VA (16 miles from Purcellville, VA)
  • 12 days ago
  • Broadlands, VA (16 miles from Purcellville, VA)
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Purcellville, VA

Moving to Purcellville, VA? Find some basic demographic data about Purcellville, VA below.


Local
National
18,483
568
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Purcellville, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Purcellville, VA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Purcellville, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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