Customer Service Jobs in Roanoke, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Client Service Representative (West Lake Branch)
- Hardy, VA (9 miles from Roanoke, VA)
- 5 days ago
- Hardy, VA (9 miles from Roanoke, VA)
- 5 days ago
One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative This position serves to support the outside sales team and marketing efforts by turning sales leads and/or customer calls into actual sales that are profitable for the...
Return to Job Search Storage Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative (CSR)
- Rocky Mount, VA (21 miles from Roanoke, VA)
- 12 days ago
- Rocky Mount, VA (21 miles from Roanoke, VA)
- 12 days ago
ABOUT THE ROLE The Customer Service Representative (CSR) is responsible for helping Fleetwood customers resolve problems with their homes and retailers improve delivery and service....
Experience Preferred : One (1) to two (2) years of customer service experience (could be in a variety of settings)....
Associate Customer Service Representative Everyday Banking
- Roanoke, VA
- 45+ days ago
- Roanoke, VA
- 45+ days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Customer Service Associate Job
- Salem, VA (9 miles from Roanoke, VA)
- 45+ days ago
- Salem, VA (9 miles from Roanoke, VA)
- 45+ days ago
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1455 Town Square Blvd., Roanoke,...
Overview Enterprise Mobility has an exciting opportunity for a Part-Time Customer Service Agent working in the Return Lane This position pays $15.00/ hour with the opportunity to earn monthly incentive...
Store 2723718: 7105 Williamson Rd, Roanoke, Virginia 24019 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Troutville, VA (10 miles from Roanoke, VA)
- 60+ days ago
- Troutville, VA (10 miles from Roanoke, VA)
- 60+ days ago
Store 2723707: 2765 Lee Hwy, Troutville, Virginia 24175 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Roanoke, VA
Moving to Roanoke, VA? Find some basic demographic data about Roanoke, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Roanoke, VA
Highest Education Level
Customer Services in Roanoke, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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