Customer Service Jobs in Roanoke, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Cloverdale, VA (7 miles from Roanoke, VA)
- 4 days ago
- Cloverdale, VA (7 miles from Roanoke, VA)
- 4 days ago
Organizations can also create their own definitions of customer service depending on their values and the type of support they want to provide....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Rocky Mount, VA (21 miles from Roanoke, VA)
- 7 days ago
- Rocky Mount, VA (21 miles from Roanoke, VA)
- 7 days ago
At Wisler Plumbing Heating Cooling and Electric, we're not just another home services company-we're a family that values top-notch customer care and an unbeatable workplace culture. If you thrive...
Customer Service Representative
- Salem, VA (9 miles from Roanoke, VA)
- 10 days ago
- Salem, VA (9 miles from Roanoke, VA)
- 10 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Customer Service Representative Salary $35,974.85 - $39,572.34 Annually Location Roanoke, VA Job Type Full Time Job Number 201003366 Department Social Services Opening Date 02/28/2025 Closing Date 3...
Associate Customer Service Representative Everyday Banking
- Roanoke, VA
- 12 days ago
- Roanoke, VA
- 12 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Wirtz, VA (15 miles from Roanoke, VA)
- 14 days ago
- Wirtz, VA (15 miles from Roanoke, VA)
- 14 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate Job Salem, VA
- Salem, VA (9 miles from Roanoke, VA)
- 14 days ago
- Salem, VA (9 miles from Roanoke, VA)
- 14 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Customer Service Associate Job
- Salem, VA (9 miles from Roanoke, VA)
- 14 days ago
- Salem, VA (9 miles from Roanoke, VA)
- 14 days ago
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
Customer Service Representative - Hybrid
- Salem, VA (9 miles from Roanoke, VA)
- 19 days ago
- Salem, VA (9 miles from Roanoke, VA)
- 19 days ago
Skills: Insurance Microsoft Office Customer Service Data Entry Analytical Thinking Responsiveness Basic Software Skills Processor Qualifications: Years of experience: 1 year Experience level: Entry...
service manufacturing sector position in lieu of degree (Required) Experience Qualifications 4-6 years Relative experience in an account management or customer service manufacturing position....
service....
Customer Service Representative
- Troutville, VA (10 miles from Roanoke, VA)
- 28 days ago
- Troutville, VA (10 miles from Roanoke, VA)
- 28 days ago
Store 2723707: 2765 Lee Hwy, Troutville, Virginia 24175 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Roanoke, VA
Moving to Roanoke, VA? Find some basic demographic data about Roanoke, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Roanoke, VA
Highest Education Level
Customer Services in Roanoke, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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