Customer Service Jobs in Rocky Mount, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Team Member
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 2 days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 2 days ago
Store - Roanoke, Tanglewood Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Company Description Job Description As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your...
Customer Service Agent, Cross Functional (Part-Time)
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 3 days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 3 days ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Retail Customer Service Supervisor
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 8 days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 8 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Associate Job Roanoke, VA
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 9 days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 9 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Client Service Representative (West Lake Branch)
- Hardy, VA (15 miles from Rocky Mount, VA)
- 9 days ago
- Hardy, VA (15 miles from Rocky Mount, VA)
- 9 days ago
One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 11 days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 11 days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 11 days ago
Customer Service Representative This position serves to support the outside sales team and marketing efforts by turning sales leads and/or customer calls into actual sales that are profitable for the...
Storage Customer Service Representative
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 16 days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 16 days ago
Return to Job Search Storage Customer Service Representative Are you a people person? Do you love helping others?...
ABOUT THE ROLE The Customer Service Representative (CSR) is responsible for helping Fleetwood customers resolve problems with their homes and retailers improve delivery and service....
Customer Service Representative
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 24 days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 24 days ago
Experience Preferred : One (1) to two (2) years of customer service experience (could be in a variety of settings)....
Associate Customer Service Representative Everyday Banking
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 45+ days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 45+ days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Retail Customer Service Associate
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 30+ days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1455 Town Square Blvd., Roanoke,...
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 30+ days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 30+ days ago
Overview Enterprise Mobility has an exciting opportunity for a Part-Time Customer Service Agent working in the Return Lane This position pays $15.00/ hour with the opportunity to earn monthly incentive...
Evening/Overnight Customer Service Representative
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 30+ days ago
- Roanoke, VA (21 miles from Rocky Mount, VA)
- 30+ days ago
Store 2723718: 7105 Williamson Rd, Roanoke, Virginia 24019 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Rocky Mount, VA
Moving to Rocky Mount, VA? Find some basic demographic data about Rocky Mount, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rocky Mount, VA
Highest Education Level
Customer Services in Rocky Mount, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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