Customer Service Jobs in Shenandoah, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Elkton, VA (11 miles from Shenandoah, VA)
- 15 hours ago
- Elkton, VA (11 miles from Shenandoah, VA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 5 days ago
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 5 days ago
Customer Service Representative 20001254 Financial Aid and Scholarships Other Full-time Staff (Classified) Opening on: May 19 2025 Closing on: Jun 6 2025 Access and Enrollment 100179 - Financial Aid...
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 6 days ago
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 7 days ago
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 7 days ago
Working Title: Customer Service Representative State Role Title: Education Support Specialist II Position Type: Full-time Staff (Classified) Position Status: Full-Time FLSA Status: Non-Exempt: Eligible...
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- Elkton, VA (11 miles from Shenandoah, VA)
- 21 days ago
- Elkton, VA (11 miles from Shenandoah, VA)
- 21 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative (CSR)
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 25 days ago
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 25 days ago
Department: Customer Service Reports To: Customer Service Manager Job Purpose: We are looking for a friendly, helpful and engaged Customer Service Representative to join our team!...
Retail Customer Service Specialist
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 26 days ago
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 26 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 45+ days ago
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Shenandoah, VA
Moving to Shenandoah, VA? Find some basic demographic data about Shenandoah, VA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Shenandoah, VA
Highest Education Level
Customer Services in Shenandoah, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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