Customer Service Jobs in Shenandoah, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Elkton, VA (11 miles from Shenandoah, VA)
- 2 days ago
- Elkton, VA (11 miles from Shenandoah, VA)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative (CSR)
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 6 days ago
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 6 days ago
Department: Customer Service Reports To: Customer Service Manager Job Purpose: We are looking for a friendly, helpful and engaged Customer Service Representative to join our team!...
Retail Customer Service Specialist
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 7 days ago
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 7 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 16 days ago
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 16 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
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Customer Service Representative
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 29 days ago
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 29 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative I
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 90+ days ago
- Harrisonburg, VA (17 miles from Shenandoah, VA)
- 90+ days ago
Days Scheduled Weekly Hours: 40 Overview Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....
Demographic Data for Shenandoah, VA
Moving to Shenandoah, VA? Find some basic demographic data about Shenandoah, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Shenandoah, VA
Highest Education Level
Customer Services in Shenandoah, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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