Customer Service Jobs in Smithfield, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative / CSR
- Newport News, VA (10 miles from Smithfield, VA)
- 21 hours ago
- Newport News, VA (10 miles from Smithfield, VA)
- 21 hours ago
Exceptional customer service skills to communicate with patients, referral sources, physician office personnel and co-workers in a professional manner....
Customer Service Associate - Temporary
- Hampton, VA (12 miles from Smithfield, VA)
- 1 day ago
- Hampton, VA (12 miles from Smithfield, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative - Walk In Center
- Portsmouth, VA (21 miles from Smithfield, VA)
- 2 days ago
- Portsmouth, VA (21 miles from Smithfield, VA)
- 2 days ago
As a Lead Customer Service Representative working onsite in Portsmouth, VA, youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Customer Service Representative
- Newport News, VA (10 miles from Smithfield, VA)
- 2 days ago
- Newport News, VA (10 miles from Smithfield, VA)
- 2 days ago
Customer Service Representative 3.2 3.2 out of 5 stars 701 Flag Stone Way STE C, Newport News, VA 23608 Requisition Number: 199236 Job Description Cintas is seeking a Customer Service Representative...
Customer Service Representative
- Hampton, VA (12 miles from Smithfield, VA)
- 2 days ago
- Hampton, VA (12 miles from Smithfield, VA)
- 2 days ago
As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Bilingual Customer Service Representative
- Norfolk, VA (24 miles from Smithfield, VA)
- 3 days ago
- Norfolk, VA (24 miles from Smithfield, VA)
- 3 days ago
Is your passion customer service? If this sounds like you, you are a great candidate for our on-site Customer Service Specialist position....
- Suffolk, VA (11 miles from Smithfield, VA)
- 3 days ago
- Suffolk, VA (11 miles from Smithfield, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Patrick Henry - Full Time
- Newport News, VA (10 miles from Smithfield, VA)
- 3 days ago
- Newport News, VA (10 miles from Smithfield, VA)
- 3 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Care Representative III
- Norfolk, VA (24 miles from Smithfield, VA)
- 5 days ago
- Norfolk, VA (24 miles from Smithfield, VA)
- 5 days ago
Researches and analyzes data to address operational challenges and customer service issues. Resolves & solutions communication issues or variances found in production....
- Tabb, VA (14 miles from Smithfield, VA)
- 5 days ago
- Tabb, VA (14 miles from Smithfield, VA)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Norfolk, VA (24 miles from Smithfield, VA)
- 6 days ago
- Norfolk, VA (24 miles from Smithfield, VA)
- 6 days ago
Required: 6 months of cash handling and customer service experience....
Bilingual Customer Service Representative (Call Center)
- Norfolk, VA (24 miles from Smithfield, VA)
- 10 days ago
- Norfolk, VA (24 miles from Smithfield, VA)
- 10 days ago
Bilingual Customer Service Representative (Call Center) Location: McLean, VA Industry: Customer Service / Call Center Pay: $52000 - 55000 / year About Our Client: Our client is a respected organization...
Customer Service Representative - Retail
- Portsmouth, VA (21 miles from Smithfield, VA)
- 11 days ago
- Portsmouth, VA (21 miles from Smithfield, VA)
- 11 days ago
As a Customer Service Representative working onsite in Portsmouth, VA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Spanish-Language Customer Service Representative - DAYS
- Portsmouth, VA (21 miles from Smithfield, VA)
- 11 days ago
- Portsmouth, VA (21 miles from Smithfield, VA)
- 11 days ago
As our Customer Service Representative, you will serve customers with distinction by determining their needs; answering their inquiries; resolving their problems; fulfilling their requests; and by maintaining...
Pharmacy Customer Service Associate
- Yorktown, VA (16 miles from Smithfield, VA)
- 16 days ago
- Yorktown, VA (16 miles from Smithfield, VA)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Smithfield, VA
Moving to Smithfield, VA? Find some basic demographic data about Smithfield, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Smithfield, VA
Highest Education Level
Customer Services in Smithfield, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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