Customer Service Jobs in Staunton, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Harrisonburg, VA (21 miles from Staunton, VA)
- 4 days ago
- Harrisonburg, VA (21 miles from Staunton, VA)
- 4 days ago
Customer Service Representative 20001254 Financial Aid and Scholarships Other Full-time Staff (Classified) Opening on: May 19 2025 Closing on: Jun 6 2025 Access and Enrollment 100179 - Financial Aid...
- Harrisonburg, VA (21 miles from Staunton, VA)
- 6 days ago
- Harrisonburg, VA (21 miles from Staunton, VA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Team Member
- Waynesboro, VA (9 miles from Staunton, VA)
- 13 days ago
- Waynesboro, VA (9 miles from Staunton, VA)
- 13 days ago
Store - WAYNESBORO, VA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Verona, VA (6 miles from Staunton, VA)
- 13 days ago
- Verona, VA (6 miles from Staunton, VA)
- 13 days ago
Customer Service Representative Hourly Part-Time Tellers Verona, VA, US 5 days ago Requisition ID: 4354 EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Summary Description Provides excellent customer...
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Client Service Representative (Rosser)
- Waynesboro, VA (9 miles from Staunton, VA)
- 14 days ago
- Waynesboro, VA (9 miles from Staunton, VA)
- 14 days ago
One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...
Store 2723210: 636 Greenville Ave, Staunton, Virginia 24401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Staunton, VA
- 17 days ago
- Staunton, VA
- 17 days ago
Store 2723713: 313 Springfield Ln, Staunton, Virginia 24401 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
- Fishersville, VA (5 miles from Staunton, VA)
- 22 days ago
- Fishersville, VA (5 miles from Staunton, VA)
- 22 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative (CSR)
- Harrisonburg, VA (21 miles from Staunton, VA)
- 24 days ago
- Harrisonburg, VA (21 miles from Staunton, VA)
- 24 days ago
Department: Customer Service Reports To: Customer Service Manager Job Purpose: We are looking for a friendly, helpful and engaged Customer Service Representative to join our team!...
Client Service Representative (Verona)
- Verona, VA (6 miles from Staunton, VA)
- 24 days ago
- Verona, VA (6 miles from Staunton, VA)
- 24 days ago
One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...
Retail Customer Service Specialist
- Harrisonburg, VA (21 miles from Staunton, VA)
- 25 days ago
- Harrisonburg, VA (21 miles from Staunton, VA)
- 25 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Harrisonburg, VA (21 miles from Staunton, VA)
- 45+ days ago
- Harrisonburg, VA (21 miles from Staunton, VA)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Verona, VA (6 miles from Staunton, VA)
- 90+ days ago
- Verona, VA (6 miles from Staunton, VA)
- 90+ days ago
service....
Demographic Data for Staunton, VA
Moving to Staunton, VA? Find some basic demographic data about Staunton, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Staunton, VA
Highest Education Level
Customer Services in Staunton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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