Customer Service Jobs in Suffolk, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Hampton, VA (11 miles from Suffolk, VA)
- 8 hours ago
- Hampton, VA (11 miles from Suffolk, VA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Portsmouth, VA (11 miles from Suffolk, VA)
- 3 days ago
- Portsmouth, VA (11 miles from Suffolk, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - FT
- Norfolk, VA (15 miles from Suffolk, VA)
- 4 days ago
- Norfolk, VA (15 miles from Suffolk, VA)
- 4 days ago
service....
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Customer Service Representative
- Portsmouth, VA (11 miles from Suffolk, VA)
- 5 days ago
- Portsmouth, VA (11 miles from Suffolk, VA)
- 5 days ago
Customer Service Representative 3.1 3.1 out of 5 stars Portsmouth, VA 23702 LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers...
Remote Customer Service Representative Tricare - Hampton Roads VA
- Hampton, VA (11 miles from Suffolk, VA)
- 6 days ago
- Hampton, VA (11 miles from Suffolk, VA)
- 6 days ago
**Preferred candidates will have prior call center or 2 years of customer service experience.** Retired Veterans and Military Spouses are strongly encouraged to apply due to the military benefits focus...
Remote WorkCustomer Service Representative (CSR)
- Norfolk, VA (15 miles from Suffolk, VA)
- 6 days ago
- Norfolk, VA (15 miles from Suffolk, VA)
- 6 days ago
Goal-oriented with a focus on delivering excellent customer service. Strong math skills and the ability to perform quick calculations....
Customer Service Representative Norfolk Location
- Chesapeake, VA (21 miles from Suffolk, VA)
- 10 days ago
- Chesapeake, VA (21 miles from Suffolk, VA)
- 10 days ago
Ideal Qualifications for FASTSIGNS Customer Service Representative: 3-5 years of inside sales, retail or counter sales experience preferred - This is NOT a call center job!...
- Portsmouth, VA (11 miles from Suffolk, VA)
- 10 days ago
- Portsmouth, VA (11 miles from Suffolk, VA)
- 10 days ago
Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner....
Customer Service Representative (H)
- Norfolk, VA (15 miles from Suffolk, VA)
- 10 days ago
- Norfolk, VA (15 miles from Suffolk, VA)
- 10 days ago
service and support to U-Haul customers....
- Norfolk, VA (15 miles from Suffolk, VA)
- 10 days ago
- Norfolk, VA (15 miles from Suffolk, VA)
- 10 days ago
How Youll Contribute: Provide front-line customer service and support to employees and managers, troubleshooting to analyze, isolate, and solve problems and issues....
Customer Service Representative
- Chesapeake, VA (21 miles from Suffolk, VA)
- 13 days ago
- Chesapeake, VA (21 miles from Suffolk, VA)
- 13 days ago
If you are a self-motivated and adaptable individual with a knack for world-class customer service and operational excellence, YOU may be just who we are looking for!...
Customer Service Representative
- Hampton, VA (11 miles from Suffolk, VA)
- 16 days ago
- Hampton, VA (11 miles from Suffolk, VA)
- 16 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Client Service Representative / CSR
- Newport News, VA (12 miles from Suffolk, VA)
- 19 days ago
- Newport News, VA (12 miles from Suffolk, VA)
- 19 days ago
Exceptional customer service skills to communicate with patients, referral sources, physician office personnel and co-workers in a professional manner....
Demographic Data for Suffolk, VA
Moving to Suffolk, VA? Find some basic demographic data about Suffolk, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Suffolk, VA
Highest Education Level
Customer Services in Suffolk, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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