Customer Service Jobs in Vienna, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 102 Jobs

Customer Service Representative (Loan Consultant I)

  • Woodbridge, VA (18 miles from Vienna, VA)
  • 12 hours ago
  • Woodbridge, VA (18 miles from Vienna, VA)
  • 12 hours ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative

  • Fairfax, VA (12 miles from Vienna, VA)
  • 12 hours ago
  • Fairfax, VA (12 miles from Vienna, VA)
  • 12 hours ago

Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Representative

  • Beltsville, MD (19 miles from Vienna, VA)
  • 14 hours ago
  • Beltsville, MD (19 miles from Vienna, VA)
  • 14 hours ago

Requirements High School Diploma/GED (Some college work desirable) 2-3 years work experience to include Customer Service Call Center or Retail Customer Service and Administrative work experience....

Sales and Customer Service Representative

  • Potomac, MD (9 miles from Vienna, VA)
  • 20 hours ago
  • Potomac, MD (9 miles from Vienna, VA)
  • 20 hours ago

## Position SummaryThe Sales and Customer Service Representative sells and services new and existing accounts....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Fairfax, VA (12 miles from Vienna, VA)
  • 20 hours ago
  • Fairfax, VA (12 miles from Vienna, VA)
  • 20 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate - Temporary

  • Leesburg, VA (23 miles from Vienna, VA)
  • 20 hours ago
  • Leesburg, VA (23 miles from Vienna, VA)
  • 20 hours ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Retail Customer Service Team Member-8

  • Washington, DC (9 miles from Vienna, VA)
  • 20 hours ago
  • Washington, DC (9 miles from Vienna, VA)
  • 20 hours ago

Store - DC-SILVER SPRING, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Customer Experience Associate-Outdoor Living/ Toys

  • Fort Belvoir, VA (13 miles from Vienna, VA)
  • 20 hours ago
  • Fort Belvoir, VA (13 miles from Vienna, VA)
  • 20 hours ago

H-... Customer Experience Associate-Outdoor Living/ Toys United States - Virginia - Fort Belvoir Intermittent Job Description Responsible for driving the customer experience through proactive and...

Customer Experience Associate-Clothing Department

  • Fort Belvoir, VA (13 miles from Vienna, VA)
  • 20 hours ago
  • Fort Belvoir, VA (13 miles from Vienna, VA)
  • 20 hours ago

H-... Customer Experience Associate-Clothing Department United States - Virginia - Fort Belvoir Intermittent Job Description As a Customer Experience Expert in Apparel & Accessories, your eye for...

Customer Service Associate

  • Vienna, VA
  • 1 day ago
  • Vienna, VA
  • 1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Oxon Hill, MD (13 miles from Vienna, VA)
  • 1 day ago
  • Oxon Hill, MD (13 miles from Vienna, VA)
  • 1 day ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Associate

  • Woodbridge, VA (18 miles from Vienna, VA)
  • 1 day ago
  • Woodbridge, VA (18 miles from Vienna, VA)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Sales Associate - Customer Service Representative

  • Chantilly, VA (12 miles from Vienna, VA)
  • 1 day ago
  • Chantilly, VA (12 miles from Vienna, VA)
  • 1 day ago

We are actively searching for the ideal person to join our Customer Service Team....

Pharmacy Customer Service Associate

  • Dumfries, VA (22 miles from Vienna, VA)
  • 1 day ago
  • Dumfries, VA (22 miles from Vienna, VA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Rockville, MD (13 miles from Vienna, VA)
  • 1 day ago
  • Rockville, MD (13 miles from Vienna, VA)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Demographic Data for Vienna, VA

Moving to Vienna, VA? Find some basic demographic data about Vienna, VA below.


Local
National
8,631,637
205,142

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Vienna, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Vienna, VA offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Vienna, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »