Customer Service Jobs in Virginia Beach, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 2 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 2 days ago
Were looking for Customer Service Professionals for our Virginia Beach, VA office....
Remote WorkCustomer Service Representative - PT
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 8 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 8 days ago
service....
Pharmacy Customer Service Associate
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 5 hours ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 14 hours ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 14 hours ago
MINIMUM JOB REQUIREMENTS: This is an advanced customer service role. Minimum 2 years of Customer Service experience in a high call volume atmosphere required....
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Retail Customer Service Associate
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 1 day ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2444 Chesapeake Square Ring Rd,...
Verizon Lead Customer Service Associate
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 1 day ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 1 day ago
service team-mates and upper-level management Desired Skills for Success For Our Next Verizon Lead Customer Service Associate: A High School Diploma or equivalent is required1-2 years of experience...
Candidates with experience in sales, customer service, hospitality, hotels, and restaurants are encouraged to apply as people skills are essential in this role....
We're looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Remote WorkConstruction firm has an immediate direct hire opportunity for a Customer Service Representative. CSR will have prior customer service experience preferable in construction....
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 3 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 3 days ago
Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner....
Customer Care Representative (Warehouse) - Day Shift
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 3 days ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 3 days ago
Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner....
- Norfolk, VA (13 miles from Virginia Beach, VA)
- 3 days ago
- Norfolk, VA (13 miles from Virginia Beach, VA)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Remote 2nd Shift Customer Service Representative
- Virginia Beach, VA
- 4 days ago
- Virginia Beach, VA
- 4 days ago
service....
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 5 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Call Center
- Virginia Beach, VA
- 5 days ago
- Virginia Beach, VA
- 5 days ago
Providing outstanding customer service involves understanding the needs and expectations of our customers and going above and beyond to meet them....
Demographic Data for Virginia Beach, VA
Moving to Virginia Beach, VA? Find some basic demographic data about Virginia Beach, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Virginia Beach, VA
Highest Education Level
Customer Services in Virginia Beach, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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