Customer Service Jobs in Virginia Beach, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service / Associate Client Support Consultant
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 1 hour ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 1 hour ago
TO SUCCEED IN THIS ROLE : Required Qualifications At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience....
Pharmacy Customer Service Associate
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 17 hours ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 3 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 6 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 6 days ago
Role models outstanding customer service....
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Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 8 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 8 days ago
Were looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lead Customer Service Representative (Uniform/E-Commerce And Special Orders)
- Virginia Beach, VA
- 11 days ago
- Virginia Beach, VA
- 11 days ago
LEAD CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE AND SPECIAL ORDERS) (250001IG) Job Description LEAD CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE AND SPECIAL ORDERS) Job Number: 250001IG...
Benefits Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 13 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 13 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Associate - Temporary
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 13 days ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Benefits Customer Service Representative
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 14 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 14 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Remote Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 16 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 16 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkWork-at-Home Customer Service Agent
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 16 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 16 days ago
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
Airport Customer Service Agent (Spirit) - ORF
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 16 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 16 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Dispatch Customer Service Representative
- Virginia Beach, VA
- 17 days ago
- Virginia Beach, VA
- 17 days ago
Dispatch Customer Service Representative Pay: $20.00-$23.00/hour (commensurate with experience) Are you an experienced customer service professional with a background in dispatching for HVAC, Electrical...
Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 18 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 18 days ago
MINIMUM JOB REQUIREMENTS: This is an advanced customer service role. Minimum 2 years of Customer Service experience in a high call volume atmosphere required....
Demographic Data for Virginia Beach, VA
Moving to Virginia Beach, VA? Find some basic demographic data about Virginia Beach, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Virginia Beach, VA
Highest Education Level
Customer Services in Virginia Beach, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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