Customer Service Jobs in Washington, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Toms Brook, VA (20 miles from Washington, VA)
- moments ago
- Toms Brook, VA (20 miles from Washington, VA)
- moments ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate - Temporary
- Warrenton, VA (17 miles from Washington, VA)
- 1 day ago
- Warrenton, VA (17 miles from Washington, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Warrenton, VA (17 miles from Washington, VA)
- 13 days ago
- Warrenton, VA (17 miles from Washington, VA)
- 13 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Stephens City, VA (22 miles from Washington, VA)
- 16 days ago
- Stephens City, VA (22 miles from Washington, VA)
- 16 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Stanley, VA (21 miles from Washington, VA)
- 20 days ago
- Stanley, VA (21 miles from Washington, VA)
- 20 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Stephens City, VA (22 miles from Washington, VA)
- 21 days ago
- Stephens City, VA (22 miles from Washington, VA)
- 21 days ago
customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures....
Client Service Representative (Culpeper South, Part-Time 30H/Week)
- Culpeper, VA (21 miles from Washington, VA)
- 25 days ago
- Culpeper, VA (21 miles from Washington, VA)
- 25 days ago
One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...
Customer Service Representative
- Culpeper, VA (21 miles from Washington, VA)
- 27 days ago
- Culpeper, VA (21 miles from Washington, VA)
- 27 days ago
Veterinary Receptionist Wanted Are you passionate about animals and customer service? We're looking for a friendly, organized, and detail-oriented Veterinary Receptionist to join our team!...
- Front Royal, VA (13 miles from Washington, VA)
- 45+ days ago
- Front Royal, VA (13 miles from Washington, VA)
- 45+ days ago
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Front Royal, VA (13 miles from Washington, VA)
- 45+ days ago
- Front Royal, VA (13 miles from Washington, VA)
- 45+ days ago
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Demographic Data for Washington, VA
Moving to Washington, VA? Find some basic demographic data about Washington, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Washington, VA
Highest Education Level
Customer Services in Washington, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Decision Making
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »