Customer Service Jobs in Williamsburg, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Providence Forge, VA (20 miles from Williamsburg, VA)
- 3 hours ago
- Providence Forge, VA (20 miles from Williamsburg, VA)
- 3 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Client Service Representative / CSR
- Newport News, VA (19 miles from Williamsburg, VA)
- 23 hours ago
- Newport News, VA (19 miles from Williamsburg, VA)
- 23 hours ago
Exceptional customer service skills to communicate with patients, referral sources, physician office personnel and co-workers in a professional manner....
Customer Service Associate - Temporary
- Hampton, VA (22 miles from Williamsburg, VA)
- 2 days ago
- Hampton, VA (22 miles from Williamsburg, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II)
- Gloucester, VA (20 miles from Williamsburg, VA)
- 2 days ago
- Gloucester, VA (20 miles from Williamsburg, VA)
- 2 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- Newport News, VA (19 miles from Williamsburg, VA)
- 2 days ago
- Newport News, VA (19 miles from Williamsburg, VA)
- 2 days ago
Customer Service Representative 3.2 3.2 out of 5 stars 701 Flag Stone Way STE C, Newport News, VA 23608 Requisition Number: 199236 Job Description Cintas is seeking a Customer Service Representative...
Customer Service Representative
- Hampton, VA (22 miles from Williamsburg, VA)
- 3 days ago
- Hampton, VA (22 miles from Williamsburg, VA)
- 3 days ago
As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Customer Service Representative (Loan Consultant II)
- Gloucester, VA (20 miles from Williamsburg, VA)
- 4 days ago
- Gloucester, VA (20 miles from Williamsburg, VA)
- 4 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Retail Customer Experience Associate, Patrick Henry - Full Time
- Newport News, VA (19 miles from Williamsburg, VA)
- 4 days ago
- Newport News, VA (19 miles from Williamsburg, VA)
- 4 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
- Tabb, VA (18 miles from Williamsburg, VA)
- 5 days ago
- Tabb, VA (18 miles from Williamsburg, VA)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Pharmacy Customer Service Associate
- Yorktown, VA (12 miles from Williamsburg, VA)
- 16 days ago
- Yorktown, VA (12 miles from Williamsburg, VA)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service & Retail Front Desk Associate - Store #43 - 3325 West Mercury Blvd
- Hampton, VA (22 miles from Williamsburg, VA)
- 16 days ago
- Hampton, VA (22 miles from Williamsburg, VA)
- 16 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Amazon Locker+ Customer Service Associate
- Newport News, VA (19 miles from Williamsburg, VA)
- 20 days ago
- Newport News, VA (19 miles from Williamsburg, VA)
- 20 days ago
Amazon Amazon Locker+ Customer Service Associate in Newport News , Virginia Amazon Locker+ Customer Returns Associate Job Overview You're on your way to joining the dedicated team at Amazon that makes...
As a sales and customer service associate at our Williamsburg franchised location,* you'll join a wellness community that's 35,000 strong....
Sales & Customer Service Associate-Newport News Location
- Newport News, VA (19 miles from Williamsburg, VA)
- 30+ days ago
- Newport News, VA (19 miles from Williamsburg, VA)
- 30+ days ago
As a sales and customer service associate at our Newport News franchised location,* you'll join a wellness community that's 35,000 strong....
Customer Service Representative Remote in Virginia
- Hampton, VA (22 miles from Williamsburg, VA)
- 60+ days ago
- Hampton, VA (22 miles from Williamsburg, VA)
- 60+ days ago
As a Customer Service Representative working remotely in Virginia, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Remote WorkDemographic Data for Williamsburg, VA
Moving to Williamsburg, VA? Find some basic demographic data about Williamsburg, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Williamsburg, VA
Highest Education Level
Customer Services in Williamsburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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