Customer Service Jobs in Winchester, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Capon Bridge, WV (20 miles from Winchester, VA)
- 13 hours ago
- Capon Bridge, WV (20 miles from Winchester, VA)
- 13 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Strasburg, VA (13 miles from Winchester, VA)
- 6 days ago
- Strasburg, VA (13 miles from Winchester, VA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Stephens City, VA (9 miles from Winchester, VA)
- 10 days ago
- Stephens City, VA (9 miles from Winchester, VA)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Charles Town, WV (17 miles from Winchester, VA)
- 12 days ago
- Charles Town, WV (17 miles from Winchester, VA)
- 12 days ago
This position will report to a Customer Service Manager....
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Retail Customer Service Specialist
- Dulles, VA (20 miles from Winchester, VA)
- 14 days ago
- Dulles, VA (20 miles from Winchester, VA)
- 14 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Dulles, VA (20 miles from Winchester, VA)
- 14 days ago
- Dulles, VA (20 miles from Winchester, VA)
- 14 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Dulles, Virginia, United States Of America Views:0 Duties will include but are not limited to, checking stock on...
Customer Service Representative
- Stephens City, VA (9 miles from Winchester, VA)
- 14 days ago
- Stephens City, VA (9 miles from Winchester, VA)
- 14 days ago
customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures....
Customer Service Representative - Part Time First Shift
- Winchester, VA
- 15 days ago
- Winchester, VA
- 15 days ago
Department PURCHASING - 108331 Worker Sub Type Regular Work Shift First Shift (United States of America) Pay Grade 108 Job Description The Customer Service Representative (CSR) is the purchasing department's...
Customer Service Representative - FT
- Dulles, VA (20 miles from Winchester, VA)
- 28 days ago
- Dulles, VA (20 miles from Winchester, VA)
- 28 days ago
service....
Client Service Representative (Part Time 20 Hours) (Purcellville Branch)
- Purcellville, VA (23 miles from Winchester, VA)
- 28 days ago
- Purcellville, VA (23 miles from Winchester, VA)
- 28 days ago
One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative - Inbound Call Center
- Dulles, VA (20 miles from Winchester, VA)
- 30+ days ago
- Dulles, VA (20 miles from Winchester, VA)
- 30+ days ago
Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client satisfaction....
Airport- Customer Service Agent-IAD
- Dulles, VA (20 miles from Winchester, VA)
- 45+ days ago
- Dulles, VA (20 miles from Winchester, VA)
- 45+ days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Demographic Data for Winchester, VA
Moving to Winchester, VA? Find some basic demographic data about Winchester, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Winchester, VA
Highest Education Level
Customer Services in Winchester, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »