Customer Service Jobs in Centralia, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Teller / Customer Service Representative
- Olympia, WA (16 miles from Centralia, WA)
- 2 days ago
- Olympia, WA (16 miles from Centralia, WA)
- 2 days ago
Requirements KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS: Excellent customer service, interpersonal and communication skills....
Remote - Customer Service Representative
- Olympia, WA (16 miles from Centralia, WA)
- 4 days ago
- Olympia, WA (16 miles from Centralia, WA)
- 4 days ago
Requirements Basic understanding of a call center environment in a customer service role and quality monitoring processes....
Remote WorkCustomer Service Representative
- Lacey, WA (21 miles from Centralia, WA)
- 5 days ago
- Lacey, WA (21 miles from Centralia, WA)
- 5 days ago
Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....
Customer Service Associate - Temporary
- Chehalis, WA (8 miles from Centralia, WA)
- 5 days ago
- Chehalis, WA (8 miles from Centralia, WA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Success Representative (Spanish Bilingual)
- Olympia, WA (16 miles from Centralia, WA)
- 5 days ago
- Olympia, WA (16 miles from Centralia, WA)
- 5 days ago
Pearson Customer Success Representative (Spanish Bilingual) in Olympia , Washington Position Overview: The Contact Center Agent (1.5 Role) is responsible for providing exceptional support to...
- Tumwater, WA (16 miles from Centralia, WA)
- 6 days ago
- Tumwater, WA (16 miles from Centralia, WA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Napavine, WA (11 miles from Centralia, WA)
- 9 days ago
- Napavine, WA (11 miles from Centralia, WA)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Part Time Customer Service and Sales Associate
- Olympia, WA (16 miles from Centralia, WA)
- 14 days ago
- Olympia, WA (16 miles from Centralia, WA)
- 14 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Associate Customer Service Representative
- Olympia, WA (16 miles from Centralia, WA)
- 21 days ago
- Olympia, WA (16 miles from Centralia, WA)
- 21 days ago
EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...
U-Box Customer Care Representative (CDL)
- Lacey, WA (21 miles from Centralia, WA)
- 60+ days ago
- Lacey, WA (21 miles from Centralia, WA)
- 60+ days ago
Compensation Range: $24.00 to $35.00 Hourly Location: 8560 Commerce Pl Dr NE, Lacey, Washington 98516 United States of America Have you ever wished the open road could be your office? If so, then...
Customer Service Representative
- Tumwater, WA (16 miles from Centralia, WA)
- 90+ days ago
- Tumwater, WA (16 miles from Centralia, WA)
- 90+ days ago
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who It's fun to work in a company where people truly BELIEVE...
Customer Service Representative
- Tumwater, WA (14 miles from Centralia, WA)
- 90+ days ago
- Tumwater, WA (14 miles from Centralia, WA)
- 90+ days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Expectations: Maintain courteous,...
Customer Service Representative- Part Time
- Chehalis, WA (8 miles from Centralia, WA)
- 90+ days ago
- Chehalis, WA (8 miles from Centralia, WA)
- 90+ days ago
Job Description The Customer Service Representative will register bidders, answer inquiries, process payments and other sale related activities....
Demographic Data for Centralia, WA
Moving to Centralia, WA? Find some basic demographic data about Centralia, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Centralia, WA
Highest Education Level
Customer Services in Centralia, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »