Customer Service Jobs in Covington, WA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 107 Jobs

Pharmacy Customer Service Associate

Renton, WA (7 miles from Covington, WA)
4 hours ago

Renton, WA (7 miles from Covington, WA)
4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Accounts Advisor

Auburn, WA (8 miles from Covington, WA)
6 hours ago

Auburn, WA (8 miles from Covington, WA)
6 hours ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Agent - SEA Airport

Tukwila, WA (15 miles from Covington, WA)
6 hours ago

Tukwila, WA (15 miles from Covington, WA)
6 hours ago

BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....

Client Service Representative (Veterinary Clinic) Full Time

Vashon, WA (16 miles from Covington, WA)
17 hours ago

Vashon, WA (16 miles from Covington, WA)
17 hours ago

Were Here! Youre *Queer! We support your Career! Happy Pride! Are you an engaging good listener who can talk to anyone? Are you detail-oriented and enjoy getting things right? Are you flexible...

Healthcare Customer Service Representative Night Shift

Snoqualmie, WA (20 miles from Covington, WA)
1 day ago

Snoqualmie, WA (20 miles from Covington, WA)
1 day ago

Amergis Healthcare Staffing is seeking a Healthcare Customer Service Representative to provide service and support to patients. This is a night position in the Emergency Room....

Customer Service Associate

Issaquah, WA (10 miles from Covington, WA)
1 day ago

Issaquah, WA (10 miles from Covington, WA)
1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative II, Retail Banking (Downtown Seattle, WA)

Seattle, WA (20 miles from Covington, WA)
1 day ago

Seattle, WA (20 miles from Covington, WA)
1 day ago

Area: Customer Service (Sales)...

Customer Service Representative - Remote in Seattle or Puyallup, WA

Seattle, WA (20 miles from Covington, WA)
1 day ago

Seattle, WA (20 miles from Covington, WA)
1 day ago

It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Bellevue, WA (18 miles from Covington, WA)
2 days ago

Bellevue, WA (18 miles from Covington, WA)
2 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative

Mercer Island, WA (15 miles from Covington, WA)
2 days ago

Mercer Island, WA (15 miles from Covington, WA)
2 days ago

Customer Service Representative at CampusPoint Customer Service Representative at CampusPoint in Mercer Island, Washington Posted in Other 14 days ago....

Customer Service Representative

Maple Valley, WA (5 miles from Covington, WA)
2 days ago

Maple Valley, WA (5 miles from Covington, WA)
2 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

Kent, WA (4 miles from Covington, WA)
4 days ago

Kent, WA (4 miles from Covington, WA)
4 days ago

Qualifications Include: 2+ years of experience in a B2B customer service role 1+ years of experience reviewing customer contracts Intermediate experience with Microsoft Office Suite and GSuite CRM experience...

Remote Customer Service Representative

Bellevue, WA (18 miles from Covington, WA)
5 days ago

Bellevue, WA (18 miles from Covington, WA)
5 days ago

We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....

Remote Work

Medical Store Customer Service Representative

Tacoma, WA (17 miles from Covington, WA)
6 days ago

Tacoma, WA (17 miles from Covington, WA)
6 days ago

The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers....

Ramp & Customer Service Agent

Redmond, WA (21 miles from Covington, WA)
6 days ago

Redmond, WA (21 miles from Covington, WA)
6 days ago

Preferred: A minimum of 1 year of customer service or community service experience....

View all 107 jobs

Demographic Data for Covington, WA

Moving to Covington, WA? Find some basic demographic data about Covington, WA below.

Median Age

Average Household Income

Home Value vs Household Income in Covington, WA

Local

National

Total Population

7,705,271

Number of Businesses

197,951

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Customer Service & Support For Customer Service Executives

Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Covington, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Covington, WA offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Covington, WA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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