Customer Service Jobs in Covington, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
TJ Maxx Loss Prevention Customer Service Associate II
- Bellevue, WA (18 miles from Covington, WA)
- 1 day ago
- Bellevue, WA (18 miles from Covington, WA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Cardmember Services
- Seattle, WA (20 miles from Covington, WA)
- 2 days ago
- Seattle, WA (20 miles from Covington, WA)
- 2 days ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Customer Service Representative
- Seattle, WA (20 miles from Covington, WA)
- 2 days ago
- Seattle, WA (20 miles from Covington, WA)
- 2 days ago
Service Representative Outpatient Psychiatric Virginia Mason Medical Center Seattle, WA Medical Oncology - Care Asst-Health Unit Coord Oncology St Michael Medical Center Silverdale, WA Medical Oncology...
Customer Service Representative I
- Bellevue, WA (18 miles from Covington, WA)
- 3 days ago
- Bellevue, WA (18 miles from Covington, WA)
- 3 days ago
Customer Service Representative I Location Bellevue (Corporate Office), WA Job Code 2132 Customer Service Representative I WHAT YOU'LL DO: This role is responsible for providing customer service and...
Remote Work/19303/64fedd75-2d06-44b9-b129-ef7118843cc5.png&z=8&s=RTL&ih_t=6%2F12%2F2025+6%3A52%3A57+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative
- Kent, WA (4 miles from Covington, WA)
- 4 days ago
- Kent, WA (4 miles from Covington, WA)
- 4 days ago
Employbridge is seeking a Customer Service Administrator for a family-owned foam manufacturer in Kent....
Customer Service Representative
- Tacoma, WA (17 miles from Covington, WA)
- 4 days ago
- Tacoma, WA (17 miles from Covington, WA)
- 4 days ago
Service, Design, Sales & Marketing* **Title:** *Customer Service Representative* **Location:** *WA-Tacoma* **Requisition ID:** *01022724*...
Customer Service Representative, Medicare Pharmacy
- Bellevue, WA (18 miles from Covington, WA)
- 4 days ago
- Bellevue, WA (18 miles from Covington, WA)
- 4 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative
- Renton, WA (7 miles from Covington, WA)
- 4 days ago
- Renton, WA (7 miles from Covington, WA)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative- Laboratory
- Tacoma, WA (17 miles from Covington, WA)
- 4 days ago
- Tacoma, WA (17 miles from Covington, WA)
- 4 days ago
Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained....
- Seattle, WA (20 miles from Covington, WA)
- 4 days ago
- Seattle, WA (20 miles from Covington, WA)
- 4 days ago
LEADING NORTHWEST INDUSTRIAL COMPANY IS LOOKING FOR FULL AND CUSTOMER SERVICE ASSOCIATES. CANDIDATE MUST HAVE PREVIOUS CUSTOMER SERVICE EXPERIENCE, GOOD TYPING AND COMPUTER SKILLS....
Customer Service Representative
- Bellevue, WA (18 miles from Covington, WA)
- 4 days ago
- Bellevue, WA (18 miles from Covington, WA)
- 4 days ago
Customer Service Representative Location : Location US-WA-Bellevue Location : Address 10001 NE 8th St Location : City Bellevue Location : State/Province WA ID 2025-3704 Category Retail Banking Position...
- Mercer Island, WA (15 miles from Covington, WA)
- 4 days ago
- Mercer Island, WA (15 miles from Covington, WA)
- 4 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Associate - Temporary
- Puyallup, WA (15 miles from Covington, WA)
- 4 days ago
- Puyallup, WA (15 miles from Covington, WA)
- 4 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative - 1st Shift
- Seattle, WA (20 miles from Covington, WA)
- 4 days ago
- Seattle, WA (20 miles from Covington, WA)
- 4 days ago
On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. 1st Shift, Monday - Friday - 06:00am - 02:30pm As the Customer Service Representative,...
Demographic Data for Covington, WA
Moving to Covington, WA? Find some basic demographic data about Covington, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Covington, WA
Highest Education Level
Customer Services in Covington, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »