Customer Service Jobs in Lacey, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Clinical Customer Service Representative
- Tacoma, WA (22 miles from Lacey, WA)
- 3 hours ago
- Tacoma, WA (22 miles from Lacey, WA)
- 3 hours ago
We are seeking someone with a strong background in customer service and a detailed oriented focused. CNA’s and MA’s encouraged to apply....
Customer Service Representative - Part Time
- Tacoma, WA (22 miles from Lacey, WA)
- 22 hours ago
- Tacoma, WA (22 miles from Lacey, WA)
- 22 hours ago
Purpose at Ashley The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Customer Service Representative
- Tumwater, WA (4 miles from Lacey, WA)
- 2 days ago
- Tumwater, WA (4 miles from Lacey, WA)
- 2 days ago
The Customer Service Representative II provides inbound and/or outbound customer service support ensuring delivery of accurate, complete, and timely information pertaining to member policies and coverage...
Customer Service Representative
- Tacoma, WA (22 miles from Lacey, WA)
- 2 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 2 days ago
Our Customer Service Reps typically have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....
Customer Service Representative Lab
- Tacoma, WA (22 miles from Lacey, WA)
- 4 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 4 days ago
ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained....
Customer Service Associate - Temporary
- Tacoma, WA (22 miles from Lacey, WA)
- 4 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Centralia, WA (21 miles from Lacey, WA)
- 4 days ago
- Centralia, WA (21 miles from Lacey, WA)
- 4 days ago
At Cascade West Veterinary Hospital, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community,...
Customer Service Representative Part Time
- Tacoma, WA (22 miles from Lacey, WA)
- 6 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 6 days ago
What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....
- Lakewood, WA (19 miles from Lacey, WA)
- 7 days ago
- Lakewood, WA (19 miles from Lacey, WA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail customer Service Specialist
- Tacoma, WA (22 miles from Lacey, WA)
- 8 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 8 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Tacoma, WA (22 miles from Lacey, WA)
- 9 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part Time Customer Service Representative (remote)
- Olympia, WA (4 miles from Lacey, WA)
- 9 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 9 days ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative
- Tacoma, WA (22 miles from Lacey, WA)
- 11 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 11 days ago
Customer Service Representative -- Hardware Store About Brookdale Lumber: Brookdale Lumber is a small, family-owned lumberyard and hardware store specializing in contractor sales and do-it-yourself...
Bilingual Spanish Customer Service Representative - Remote
- Olympia, WA (4 miles from Lacey, WA)
- 15 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 15 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkRetail Customer Service Supervisor
- South Hill, WA (23 miles from Lacey, WA)
- 16 days ago
- South Hill, WA (23 miles from Lacey, WA)
- 16 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Demographic Data for Lacey, WA
Moving to Lacey, WA? Find some basic demographic data about Lacey, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lacey, WA
Highest Education Level
Customer Services in Lacey, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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