Customer Service Jobs in Mercer Island, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Office/Clerical - Customer Service Agent
- Seattle, WA (5 miles from Mercer Island, WA)
- 10 hours ago
- Seattle, WA (5 miles from Mercer Island, WA)
- 10 hours ago
Office/Clerical - Customer Service Agent Mathys Potestio LLC - Seattle, WA Posted: 4/18/2025 - Expires: 7/17/2025 Job ID: 288139558 Job Description We're looking for a Customer Service Agent for our...
Bilingual Customer Service Agent / Agente de servicio al cliente bilingue
- Tacoma, WA (23 miles from Mercer Island, WA)
- 14 hours ago
- Tacoma, WA (23 miles from Mercer Island, WA)
- 14 hours ago
Job Duties / Responsabilidades del Puesto Respond to customer service calls in a timely, courteous, and professional manner....
Inside Sales and Customer Service Associate (Seattle Coffee Gear)
- Lynnwood, WA (16 miles from Mercer Island, WA)
- 14 hours ago
- Lynnwood, WA (16 miles from Mercer Island, WA)
- 14 hours ago
Preferred Qualifications 2+ years of Inside sales and customer service experience....
Customer Service Representative
- Seattle, WA (5 miles from Mercer Island, WA)
- 1 day ago
- Seattle, WA (5 miles from Mercer Island, WA)
- 1 day ago
service via phone and email.Previous experience with internal chat-based programs.Ability to multi-task while recording accurate information.Detail-oriented with attention to detail.Preferred Skills...
Customer Service Associate - Temporary
- Renton, WA (8 miles from Mercer Island, WA)
- 1 day ago
- Renton, WA (8 miles from Mercer Island, WA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Contact Center Customer Service Representative
- Redmond, WA (9 miles from Mercer Island, WA)
- 1 day ago
- Redmond, WA (9 miles from Mercer Island, WA)
- 1 day ago
This is a customer service role (not sales)....
Customer Service Representative (Bremerton)
- Bremerton, WA (18 miles from Mercer Island, WA)
- 2 days ago
- Bremerton, WA (18 miles from Mercer Island, WA)
- 2 days ago
Service Experience Administrative/Office Experience Strong Written and Verbal Communications Computer and Office Equipment Savvy Willingness to grow and learn DME knowledge, a plus M-F 8:00 am to 5...
Inside Sales and Customer Service Associate (Seattle Coffee Gear)
- Seattle, WA (5 miles from Mercer Island, WA)
- 2 days ago
- Seattle, WA (5 miles from Mercer Island, WA)
- 2 days ago
Responsible for customer follow-up to proactively generate additional sales Perform all activities via phone, Live Chat and email Achieve monthly sales goals Customer Service Customer Service Walk customers...
Customer Service Agent - Seattle-Tacoma International Airport (SEA)
- Tukwila, WA (4 miles from Mercer Island, WA)
- 2 days ago
- Tukwila, WA (4 miles from Mercer Island, WA)
- 2 days ago
BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....
Customer Service Representative II, Retail Banking (Wedgwood - Seattle, WA)
- Seattle, WA (5 miles from Mercer Island, WA)
- 2 days ago
- Seattle, WA (5 miles from Mercer Island, WA)
- 2 days ago
Area: Customer Service (Sales)...
- Tacoma, WA (23 miles from Mercer Island, WA)
- 2 days ago
- Tacoma, WA (23 miles from Mercer Island, WA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Agent - SeattleTacoma International Airport (SEA)
- Tukwila, WA (4 miles from Mercer Island, WA)
- 3 days ago
- Tukwila, WA (4 miles from Mercer Island, WA)
- 3 days ago
**BECOME A CUSTOMER SERVICE AGENT!** Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....
Customer Service Agent - Air Freight
- Seattle, WA (5 miles from Mercer Island, WA)
- 3 days ago
- Seattle, WA (5 miles from Mercer Island, WA)
- 3 days ago
Company Alaska Airlines The Team This Customer Service Agent (CSA) Air Freight role works in a warehouse environment assisting customer with cargo needs such as answering inquires, computing cargo rates...
Retail Customer Experience Associate, Bellevue Square - Full Time
- Bellevue, WA (3 miles from Mercer Island, WA)
- 3 days ago
- Bellevue, WA (3 miles from Mercer Island, WA)
- 3 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative - FS
- Seattle, WA (5 miles from Mercer Island, WA)
- 4 days ago
- Seattle, WA (5 miles from Mercer Island, WA)
- 4 days ago
Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...
Demographic Data for Mercer Island, WA
Moving to Mercer Island, WA? Find some basic demographic data about Mercer Island, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mercer Island, WA
Highest Education Level
Customer Services in Mercer Island, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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