Customer Service Jobs in Olympia, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Centralia, WA (16 miles from Olympia, WA)
- 6 hours ago
- Centralia, WA (16 miles from Olympia, WA)
- 6 hours ago
Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....
Customer Service Representative - Pacific Standard Time Zone
- Olympia, WA
- 7 days ago
- Olympia, WA
- 7 days ago
Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....
Teller / Customer Service Representative
- Yelm, WA (19 miles from Olympia, WA)
- 14 days ago
- Yelm, WA (19 miles from Olympia, WA)
- 14 days ago
Requirements KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS: Excellent customer service, interpersonal and communication skills....
Pharmacy Customer Service Associate
- Lakewood, WA (24 miles from Olympia, WA)
- 14 days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Cognizant Customer Service Representative - Remote in Olympia , Washington Cognizant, a Fortune 500 corporation, is looking for multifaceted Customer Service Representatives for a work-from-home opportunity...
Remote WorkProvider Customer Service Representative
- Home, WA (20 miles from Olympia, WA)
- 20 days ago
- Home, WA (20 miles from Olympia, WA)
- 20 days ago
The Customer Service Representative position is designed to join forces across Aetnas window to our members, providers, physicians and hospitals....
Remote Work- Lacey, WA (4 miles from Olympia, WA)
- 26 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 26 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Tactical Customer Service Associate
- Olympia, WA
- 30+ days ago
- Olympia, WA
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Dupont, WA (12 miles from Olympia, WA)
- 26 days ago
- Dupont, WA (12 miles from Olympia, WA)
- 26 days ago
Chevron Corporation Customer Service Representative in DUPONT , Washington Excited to grow your career?...
U-Box Customer Care Representative (CDL)
- Lacey, WA (4 miles from Olympia, WA)
- 90+ days ago
- Lacey, WA (4 miles from Olympia, WA)
- 90+ days ago
Compensation Range: $24.00 to $35.00 Hourly Location: 8560 Commerce Pl Dr NE, Lacey, Washington 98516 United States of America Have you ever wished the open road could be your office? If so, then...
Demographic Data for Olympia, WA
Moving to Olympia, WA? Find some basic demographic data about Olympia, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Olympia, WA
Highest Education Level
Customer Services in Olympia, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »