Customer Service Jobs in Olympia, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Requirements KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS: Excellent customer service, interpersonal and communication skills....
Requirements Basic understanding of a call center environment in a customer service role and quality monitoring processes....
Remote WorkCustomer Service Representative
- Lacey, WA (4 miles from Olympia, WA)
- 5 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 5 days ago
Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....
Pearson Customer Success Representative (Spanish Bilingual) in Olympia , Washington Position Overview: The Contact Center Agent (1.5 Role) is responsible for providing exceptional support to...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Lakewood, WA (24 miles from Olympia, WA)
- 12 days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Customer Service Associate - Temporary
- Lacey, WA (4 miles from Olympia, WA)
- 16 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Joint Base Lewis McChord, WA (15 miles from Olympia, WA)
- 18 days ago
- Joint Base Lewis McChord, WA (15 miles from Olympia, WA)
- 18 days ago
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...
Customer Service Representative
- Lakewood, WA (24 miles from Olympia, WA)
- 21 days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 21 days ago
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
U-Box Customer Care Representative (CDL)
- Lacey, WA (4 miles from Olympia, WA)
- 60+ days ago
- Lacey, WA (4 miles from Olympia, WA)
- 60+ days ago
Compensation Range: $24.00 to $35.00 Hourly Location: 8560 Commerce Pl Dr NE, Lacey, Washington 98516 United States of America Have you ever wished the open road could be your office? If so, then...
Part-Time Customer Relations Specialist (Flexible Hours!)
- Spanaway, WA (23 miles from Olympia, WA)
- 60+ days ago
- Spanaway, WA (23 miles from Olympia, WA)
- 60+ days ago
ensuring the highest level of customer service, quality, and efficiency....
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who It's fun to work in a company where people truly BELIEVE...
Customer Service Representative
- Tumwater, WA (8 miles from Olympia, WA)
- 90+ days ago
- Tumwater, WA (8 miles from Olympia, WA)
- 90+ days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Expectations: Maintain courteous,...
Demographic Data for Olympia, WA
Moving to Olympia, WA? Find some basic demographic data about Olympia, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Olympia, WA
Highest Education Level
Customer Services in Olympia, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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