Customer Service Jobs in Richland, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
At least 1 year of customer service experience. Courtesy, tact, and diplomacy when interacting with members, peers, and staff....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant I)
- Kennewick, WA (6 miles from Richland, WA)
- 11 days ago
- Kennewick, WA (6 miles from Richland, WA)
- 11 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Store 2706026: 1401 George Washington Way, Richland, Washington 99354 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Customer Care Representative/Dispatcher
- Kennewick, WA (6 miles from Richland, WA)
- 23 days ago
- Kennewick, WA (6 miles from Richland, WA)
- 23 days ago
service skills Essential Job Duties Answer incoming support callsCreate support tickets on behalf of customersIdentify and escalate issues to HelpdeskDocument all call information according to standard...
Customer Service Representative Salary $45,323.00 - $67,985.00 Annually Location Richland WA, WA Job Type Full-Time Job Number 202200217 Department Customer Service Opening Date 01/29/2025 Closing Date...
Customer Service Representative, Full or Part Time
- Kennewick, WA (6 miles from Richland, WA)
- 30+ days ago
- Kennewick, WA (6 miles from Richland, WA)
- 30+ days ago
Store 2706031: 12231 W Clearwater Ave, Kennewick, Washington 99338 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative - Full Time, Bonus Eligible!
- Kennewick, WA (6 miles from Richland, WA)
- 60+ days ago
- Kennewick, WA (6 miles from Richland, WA)
- 60+ days ago
Store 2706048: 1900 N Steptoe St, Kennewick, Washington 99336 Availability - Shift/Days Full time Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative - Multiple Shifts
- Kennewick, WA (6 miles from Richland, WA)
- 60+ days ago
- Kennewick, WA (6 miles from Richland, WA)
- 60+ days ago
Store 2706033: 4201 W 27th Ave, Kennewick, Washington 99338 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Richland, WA
Moving to Richland, WA? Find some basic demographic data about Richland, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Richland, WA
Highest Education Level
Customer Services in Richland, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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