Customer Service Jobs in Sumner, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Success Representative
- Kent, WA (11 miles from Sumner, WA)
- 3 hours ago
- Kent, WA (11 miles from Sumner, WA)
- 3 hours ago
Qualifications and Skills: College degree preferred 2 years+ experience as customer service in the transportation industry preferred Professional, friendly phone presence Possess a high level of proficiency...
- Renton, WA (17 miles from Sumner, WA)
- 1 day ago
- Renton, WA (17 miles from Sumner, WA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Renton, WA (17 miles from Sumner, WA)
- 1 day ago
- Renton, WA (17 miles from Sumner, WA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Collision
- Renton, WA (17 miles from Sumner, WA)
- 1 day ago
- Renton, WA (17 miles from Sumner, WA)
- 1 day ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
(SEA) Customer Service Agent - $1,000 Sign-on
- Seatac, WA (17 miles from Sumner, WA)
- 1 day ago
- Seatac, WA (17 miles from Sumner, WA)
- 1 day ago
Join our dynamic team and be part of a company dedicated to delivering excellent customer service and driving the future of mobility....
- Tacoma, WA (10 miles from Sumner, WA)
- 2 days ago
- Tacoma, WA (10 miles from Sumner, WA)
- 2 days ago
Experience and Qualifications High school diploma or GED required. 1-3 years of customer service experience, preferably in the telecommunications or broadband industry....
Customer Service Representative
- Kent, WA (11 miles from Sumner, WA)
- 2 days ago
- Kent, WA (11 miles from Sumner, WA)
- 2 days ago
Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs....
Customer Service Agent - SeaTac Airport
- Seatac, WA (17 miles from Sumner, WA)
- 2 days ago
- Seatac, WA (17 miles from Sumner, WA)
- 2 days ago
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent....
Customer Service Representative
- Tacoma, WA (10 miles from Sumner, WA)
- 6 days ago
- Tacoma, WA (10 miles from Sumner, WA)
- 6 days ago
Job ID: 507636 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside....
Client Service Representative (Veterinary Clinic) Full Time
- Vashon, WA (16 miles from Sumner, WA)
- 7 days ago
- Vashon, WA (16 miles from Sumner, WA)
- 7 days ago
un Client Service Representative (Veterinary Clinic) Full Time (Vashon Island) Fair Isle Animal Clinic compensation: $18 - $20, DOE employment type: job title: Client Service Representative Are...
Scheduling Customer Service Representative
- Kent, WA (11 miles from Sumner, WA)
- 7 days ago
- Kent, WA (11 miles from Sumner, WA)
- 7 days ago
We are seeking a motivated, high energy, individual to join our Customer Service Team in our Scheduling Department....
- South Hill, WA (5 miles from Sumner, WA)
- 7 days ago
- South Hill, WA (5 miles from Sumner, WA)
- 7 days ago
Greet and assist customers, help with connections to other transit systems andpurchasing tickets. Notify customers of service delays and problems. Conduct stationinspections at the start, end and...
- Auburn, WA (7 miles from Sumner, WA)
- 7 days ago
- Auburn, WA (7 miles from Sumner, WA)
- 7 days ago
Looking for someone with great Customer Service skills, greet and assist customers with trip planning and provide schedule information....
Membership Engagement II (Customer Service Representative)
- Seatac, WA (17 miles from Sumner, WA)
- 8 days ago
- Seatac, WA (17 miles from Sumner, WA)
- 8 days ago
Strong customer service skills, responding to multiple questions via phone, email and in person. Basic computer skills....
Customer Service Representative
- Kent, WA (11 miles from Sumner, WA)
- 8 days ago
- Kent, WA (11 miles from Sumner, WA)
- 8 days ago
Job Description A leader within the logistics industry is hiring a Customer Service Representative to join their team....
Demographic Data for Sumner, WA
Moving to Sumner, WA? Find some basic demographic data about Sumner, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sumner, WA
Highest Education Level
Customer Services in Sumner, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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