Customer Service Jobs in Sumner, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Customer Service Agent / Agente de servicio al cliente bilingue
- Tacoma, WA (10 miles from Sumner, WA)
- 6 hours ago
- Tacoma, WA (10 miles from Sumner, WA)
- 6 hours ago
Job Duties / Responsabilidades del Puesto Respond to customer service calls in a timely, courteous, and professional manner....
Customer Service Associate - Temporary
- Renton, WA (17 miles from Sumner, WA)
- 1 day ago
- Renton, WA (17 miles from Sumner, WA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Agent - Seattle-Tacoma International Airport (SEA)
- Tukwila, WA (23 miles from Sumner, WA)
- 2 days ago
- Tukwila, WA (23 miles from Sumner, WA)
- 2 days ago
BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....
- Tacoma, WA (10 miles from Sumner, WA)
- 2 days ago
- Tacoma, WA (10 miles from Sumner, WA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Agent - SeattleTacoma International Airport (SEA)
- Tukwila, WA (23 miles from Sumner, WA)
- 2 days ago
- Tukwila, WA (23 miles from Sumner, WA)
- 2 days ago
**BECOME A CUSTOMER SERVICE AGENT!** Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....
Customer Service Representative
- Kent, WA (11 miles from Sumner, WA)
- 4 days ago
- Kent, WA (11 miles from Sumner, WA)
- 4 days ago
Job Summary W e are seeking a proactive and detail-oriented Customer Service Representative to join our customer service team....
Customer Service Representative (Loan Consultant I)
- Puyallup, WA (4 miles from Sumner, WA)
- 5 days ago
- Puyallup, WA (4 miles from Sumner, WA)
- 5 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Warehouse Customer Service Representative
- Auburn, WA (7 miles from Sumner, WA)
- 5 days ago
- Auburn, WA (7 miles from Sumner, WA)
- 5 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Representative
- Tukwila, WA (23 miles from Sumner, WA)
- 8 days ago
- Tukwila, WA (23 miles from Sumner, WA)
- 8 days ago
Apply Description HARTUNG GLASS IS SEEKING AN EXPERIENCED TEAM PLAYER FOR OUR CUSTOMER SERVICE GROUP IN TUKWILA....
Loss Prevention Customer Service Associate II Federal Way
- Federal Way, WA (7 miles from Sumner, WA)
- 8 days ago
- Federal Way, WA (7 miles from Sumner, WA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Seasonal Customer Service Agent - SeaTac Airport
- Seatac, WA (17 miles from Sumner, WA)
- 8 days ago
- Seatac, WA (17 miles from Sumner, WA)
- 8 days ago
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent....
Will Call Customer Service Representative (CRL) - WILLC007144
- Kent, WA (11 miles from Sumner, WA)
- 9 days ago
- Kent, WA (11 miles from Sumner, WA)
- 9 days ago
The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....
Retail Customer Service Associate
- South Hill, WA (5 miles from Sumner, WA)
- 9 days ago
- South Hill, WA (5 miles from Sumner, WA)
- 9 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Membership Engagement II (Customer Service Representative)
- Newcastle, WA (21 miles from Sumner, WA)
- 10 days ago
- Newcastle, WA (21 miles from Sumner, WA)
- 10 days ago
Strong customer service skills, responding to multiple questions via phone, email and in person. Basic computer skills....
Retail Customer Service Associate
- Tacoma, WA (10 miles from Sumner, WA)
- 11 days ago
- Tacoma, WA (10 miles from Sumner, WA)
- 11 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Sumner, WA
Moving to Sumner, WA? Find some basic demographic data about Sumner, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sumner, WA
Highest Education Level
Customer Services in Sumner, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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