Customer Service Jobs in Tacoma, WA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative III
- Kent, WA (13 miles from Tacoma, WA)
- 1 day ago
- Kent, WA (13 miles from Tacoma, WA)
- 1 day ago
Strong communication, organization, and customer service skills. Proficiency in Microsoft Office and ERP systems. Comfortable in both office and warehouse settings, with PPE....
Customer Service Representative
- Kent, WA (13 miles from Tacoma, WA)
- 1 day ago
- Kent, WA (13 miles from Tacoma, WA)
- 1 day ago
Job Summary W e are seeking a proactive and detail-oriented Customer Service Representative to join our customer service team....
Veterinary Client Service Representative
- Port Orchard, WA (21 miles from Tacoma, WA)
- 1 day ago
- Port Orchard, WA (21 miles from Tacoma, WA)
- 1 day ago
Experience & Skills Requirements: * Customer service experience and 1+ years experience in veterinary medicine are highly preferred * Great communication skills - Team oriented with an ability to collaborate...
Customer Service Representative (Loan Consultant I)
- Puyallup, WA (6 miles from Tacoma, WA)
- 2 days ago
- Puyallup, WA (6 miles from Tacoma, WA)
- 2 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Warehouse Customer Service Representative
- Auburn, WA (9 miles from Tacoma, WA)
- 2 days ago
- Auburn, WA (9 miles from Tacoma, WA)
- 2 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Representative
- Tukwila, WA (20 miles from Tacoma, WA)
- 4 days ago
- Tukwila, WA (20 miles from Tacoma, WA)
- 4 days ago
Apply Description HARTUNG GLASS IS SEEKING AN EXPERIENCED TEAM PLAYER FOR OUR CUSTOMER SERVICE GROUP IN TUKWILA....
Loss Prevention Customer Service Associate II Federal Way
- Federal Way, WA (9 miles from Tacoma, WA)
- 5 days ago
- Federal Way, WA (9 miles from Tacoma, WA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Seasonal Customer Service Agent - SeaTac Airport
- Seatac, WA (14 miles from Tacoma, WA)
- 5 days ago
- Seatac, WA (14 miles from Tacoma, WA)
- 5 days ago
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent....
Will Call Customer Service Representative (CRL) - WILLC007144
- Kent, WA (13 miles from Tacoma, WA)
- 5 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 5 days ago
The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....
Retail Customer Service Associate
- South Hill, WA (9 miles from Tacoma, WA)
- 6 days ago
- South Hill, WA (9 miles from Tacoma, WA)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Covington, WA (17 miles from Tacoma, WA)
- 6 days ago
- Covington, WA (17 miles from Tacoma, WA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Membership Engagement II (Customer Service Representative)
- Newcastle, WA (21 miles from Tacoma, WA)
- 6 days ago
- Newcastle, WA (21 miles from Tacoma, WA)
- 6 days ago
Strong customer service skills, responding to multiple questions via phone, email and in person. Basic computer skills....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
CSC Customer Service Representative
- Renton, WA (17 miles from Tacoma, WA)
- 13 days ago
- Renton, WA (17 miles from Tacoma, WA)
- 13 days ago
Position Summary Our client in Renton is hiring for a Call Center Customer Service Representative!...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (West Region)
- Fife, WA (4 miles from Tacoma, WA)
- 13 days ago
- Fife, WA (4 miles from Tacoma, WA)
- 13 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Demographic Data for Tacoma, WA
Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Tacoma, WA
Highest Education Level
Customer Services in Tacoma, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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