Customer Service Jobs in Appleton, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 48 Jobs

Customer Service Representative

  • Appleton, WI
  • moments ago
  • Appleton, WI
  • moments ago

Customer Service Representative Location: Appleton, WI Employment Type: Full time Through AtWork Personnel Appleton Job Duties: -Provide professional customer service by phone and in person -Handle...

Customer Service Representative I

  • Menasha, WI (6 miles from Appleton, WI)
  • 11 hours ago
  • Menasha, WI (6 miles from Appleton, WI)
  • 11 hours ago

We are seeking a Customer Service Representative to join our team....

Customer Service Representative - Appleton

  • Appleton, WI
  • 12 hours ago
  • Appleton, WI
  • 12 hours ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...

Vendor Managed Inventory Customer Service Representative - Kaukauna, WI

  • Kaukauna, WI (7 miles from Appleton, WI)
  • 1 day ago
  • Kaukauna, WI (7 miles from Appleton, WI)
  • 1 day ago

The primary role of the Vendor Managed Inventory (VMI) Customer Service Representative is to create orders for VMI customers and to manage inventory at the MATHESON Site to ensure reliability and uninterrupted...

Bilingual Customer Care Representative

  • Green Bay, WI (22 miles from Appleton, WI)
  • 1 day ago
  • Green Bay, WI (22 miles from Appleton, WI)
  • 1 day ago

We\'re looking for friendly individualswho are Bilingual in Spanish/English and have a passion for providingbest in class customer service!...

Customer Service Representative

  • New London, WI (21 miles from Appleton, WI)
  • 1 day ago
  • New London, WI (21 miles from Appleton, WI)
  • 1 day ago

Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....

Customer Service Associate

  • Oshkosh, WI (16 miles from Appleton, WI)
  • 2 days ago
  • Oshkosh, WI (16 miles from Appleton, WI)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

LTE Customer Service Representative Senior (Green Bay)

  • Green Bay, WI (22 miles from Appleton, WI)
  • 3 days ago
  • Green Bay, WI (22 miles from Appleton, WI)
  • 3 days ago

Qualifications Minimum Qualifications: Excellent attention to detail Excellent customer service and communication skills Ability to exercise good judgment in handling customer inquiries Experience working...

Pharmacy Customer Service Associate

  • Oshkosh, WI (16 miles from Appleton, WI)
  • 6 days ago
  • Oshkosh, WI (16 miles from Appleton, WI)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Green Bay, WI (22 miles from Appleton, WI)
  • 7 days ago
  • Green Bay, WI (22 miles from Appleton, WI)
  • 7 days ago

The Opportunity: Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents'...

DMV Customer Service Representative - Appleton

  • Appleton, WI
  • 7 days ago
  • Appleton, WI
  • 7 days ago

Position Summary This DMV Customer Service Representative position is located at the Appleton Customer Service Center and provides face-to-face customer support on driver licensing and vehicle registration...

Customer Service Representative

  • Green Bay, WI (22 miles from Appleton, WI)
  • 7 days ago
  • Green Bay, WI (22 miles from Appleton, WI)
  • 7 days ago

As a Customer Service Representative (CSR), you'll be the friendly face and helpful voice that our customers rely on....

Customer Service Representative

  • Green Bay, WI (22 miles from Appleton, WI)
  • 11 days ago
  • Green Bay, WI (22 miles from Appleton, WI)
  • 11 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail Customer Service Associate

  • Appleton, WI
  • 11 days ago
  • Appleton, WI
  • 11 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1000 N Westhill Blvd, Appleton,...

Customer Service Representative - 7750

  • Appleton, WI
  • 13 days ago
  • Appleton, WI
  • 13 days ago

If so, we\'d like you to join our team as a Customer Service Representative....

Demographic Data for Appleton, WI

Moving to Appleton, WI? Find some basic demographic data about Appleton, WI below.


Local
National
125,054
3,633
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Appleton, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Appleton, WI offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Appleton, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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