Customer Service Jobs in Cross Plains, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Care Representative (Madison, WI)
- Madison, WI (12 miles from Cross Plains, WI)
- 16 hours ago
- Madison, WI (12 miles from Cross Plains, WI)
- 16 hours ago
Minimum of 1 year relevant customer service work experience required. Experience providing customer service to international customers, highly preferred....
ER Client Service Representative
- Middleton, WI (6 miles from Cross Plains, WI)
- 19 hours ago
- Middleton, WI (6 miles from Cross Plains, WI)
- 19 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors and answering telephones....
- Madison, WI (12 miles from Cross Plains, WI)
- 1 day ago
- Madison, WI (12 miles from Cross Plains, WI)
- 1 day ago
Spherion is working with a medical device manufacturer in Northeast Madison on a Customer Care position! If you have experience in order entry and helping customers over the phone, apply now!...
BMW and MINI Customer Service Representative: Part-Time Closer
- Madison, WI (12 miles from Cross Plains, WI)
- 2 days ago
- Madison, WI (12 miles from Cross Plains, WI)
- 2 days ago
If you are a customer service expert who’s looking to build a career with excellent opportunity for advancement, we are looking for you....
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Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Madison, WI (12 miles from Cross Plains, WI)
- 2 days ago
- Madison, WI (12 miles from Cross Plains, WI)
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Madison, WI (12 miles from Cross Plains, WI)
- 2 days ago
- Madison, WI (12 miles from Cross Plains, WI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Sun Prairie, WI (22 miles from Cross Plains, WI)
- 2 days ago
- Sun Prairie, WI (22 miles from Cross Plains, WI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Sun Prairie, WI (22 miles from Cross Plains, WI)
- 2 days ago
- Sun Prairie, WI (22 miles from Cross Plains, WI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Madison, WI (12 miles from Cross Plains, WI)
- 3 days ago
- Madison, WI (12 miles from Cross Plains, WI)
- 3 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Dispatcher / Customer Service Representative
- Mcfarland, WI (19 miles from Cross Plains, WI)
- 7 days ago
- Mcfarland, WI (19 miles from Cross Plains, WI)
- 7 days ago
You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis....
Customer Service Representative
- Madison, WI (12 miles from Cross Plains, WI)
- 7 days ago
- Madison, WI (12 miles from Cross Plains, WI)
- 7 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
- Madison, WI (12 miles from Cross Plains, WI)
- 7 days ago
- Madison, WI (12 miles from Cross Plains, WI)
- 7 days ago
Experience High School diploma with one year of customer service experience preferred....
Customer Service Representative
- Madison, WI (12 miles from Cross Plains, WI)
- 7 days ago
- Madison, WI (12 miles from Cross Plains, WI)
- 7 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Beef Monitoring Customer Success Representative (Upper Midwest)
- Madison, WI (12 miles from Cross Plains, WI)
- 8 days ago
- Madison, WI (12 miles from Cross Plains, WI)
- 8 days ago
Welfare, Beef Cattle Management, Business, Case Study Research, Clinical Experience, Conflicts of Interests, Customer Communications, Customer Experience Improvement, Customer Experience Management, Customer...
- Madison, WI (12 miles from Cross Plains, WI)
- 8 days ago
- Madison, WI (12 miles from Cross Plains, WI)
- 8 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Demographic Data for Cross Plains, WI
Moving to Cross Plains, WI? Find some basic demographic data about Cross Plains, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cross Plains, WI
Highest Education Level
Customer Services in Cross Plains, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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