Customer Service Jobs in Fitchburg, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Morrisonville, WI (23 miles from Fitchburg, WI)
- 2 hours ago
- Morrisonville, WI (23 miles from Fitchburg, WI)
- 2 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
CB Customer Service Representative - Decatur, AL
- Madison, WI (9 miles from Fitchburg, WI)
- 9 hours ago
- Madison, WI (9 miles from Fitchburg, WI)
- 9 hours ago
service by answering inbound and outbound customer service Request in a timely and professional manner Solicit customer enrollment for e-mail statements Work and resolve assigned tasks in cbCentral...
- Janesville, WI (22 miles from Fitchburg, WI)
- 1 day ago
- Janesville, WI (22 miles from Fitchburg, WI)
- 1 day ago
Proficient in using customer service hardware and software, CRM (customer relationship management) systems, and other relevant tools preferred....
Bilingual Customer Service Representative
- Madison, WI (9 miles from Fitchburg, WI)
- 2 days ago
- Madison, WI (9 miles from Fitchburg, WI)
- 2 days ago
Service Representative!...
Customer Service Representative
- Madison, WI (9 miles from Fitchburg, WI)
- 3 days ago
- Madison, WI (9 miles from Fitchburg, WI)
- 3 days ago
Customer Service Representative Weir Minerals Madison, WI Onsite - Dayshift - 8 AM - 4:30 PM Purpose of Role: Customer Service Representative is responsible for being the first point of contact for...
Customer Service Representative
- Janesville, WI (22 miles from Fitchburg, WI)
- 3 days ago
- Janesville, WI (22 miles from Fitchburg, WI)
- 3 days ago
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....
Pharmacy Customer Service Associate
- Middleton, WI (14 miles from Fitchburg, WI)
- 3 days ago
- Middleton, WI (14 miles from Fitchburg, WI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Madison, WI (9 miles from Fitchburg, WI)
- 3 days ago
- Madison, WI (9 miles from Fitchburg, WI)
- 3 days ago
The Customer Service Representatives (CSR) are the first point of contact at SFVC and should be friendly, resourceful, and organized....
Customer Service Representative
- Madison, WI (9 miles from Fitchburg, WI)
- 4 days ago
- Madison, WI (9 miles from Fitchburg, WI)
- 4 days ago
Seeking dedicated Customer Service Representatives to join our team....
Customer Service Representative
- Madison, WI (9 miles from Fitchburg, WI)
- 4 days ago
- Madison, WI (9 miles from Fitchburg, WI)
- 4 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
- Monona, WI (7 miles from Fitchburg, WI)
- 5 days ago
- Monona, WI (7 miles from Fitchburg, WI)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Madison, WI (9 miles from Fitchburg, WI)
- 7 days ago
- Madison, WI (9 miles from Fitchburg, WI)
- 7 days ago
Experience High School diploma with one year of customer service experience preferred....
BMW and MINI Customer Service Representative Opener
- Madison, WI (9 miles from Fitchburg, WI)
- 8 days ago
- Madison, WI (9 miles from Fitchburg, WI)
- 8 days ago
If you are a customer service expert who’s looking to build a career with excellent opportunity for advancement, we are looking for you....
- Madison, WI (9 miles from Fitchburg, WI)
- 9 days ago
- Madison, WI (9 miles from Fitchburg, WI)
- 9 days ago
Two years of customer service, industry, or equivalent work experience preferred. A two- or four-year degree may waive all or a portion of the work requirement....
Retail Customer Service Supervisor
- Janesville, WI (22 miles from Fitchburg, WI)
- 9 days ago
- Janesville, WI (22 miles from Fitchburg, WI)
- 9 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Demographic Data for Fitchburg, WI
Moving to Fitchburg, WI? Find some basic demographic data about Fitchburg, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fitchburg, WI
Highest Education Level
Customer Services in Fitchburg, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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