Customer Service Jobs in Fond Du Lac, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 1 day ago
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 1 day ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative - Patient Registration
- Chilton, WI (19 miles from Fond Du Lac, WI)
- 1 day ago
- Chilton, WI (19 miles from Fond Du Lac, WI)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Pharmacy Customer Service Associate
- Plymouth, WI (18 miles from Fond Du Lac, WI)
- 2 days ago
- Plymouth, WI (18 miles from Fond Du Lac, WI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 4 days ago
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Plymouth, WI (18 miles from Fond Du Lac, WI)
- 7 days ago
- Plymouth, WI (18 miles from Fond Du Lac, WI)
- 7 days ago
Related Duties -Make customer service a priority. -Attention to detail, correct documentation to customers and vendors is critical. -Support Shipping / Receiving....
If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....
Customer Service Representative
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 30+ days ago
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 30+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 30+ days ago
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 30+ days ago
We are looking to add a Customer Service Representative to our team at A Touch of Class!...
Customer Service Representative
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 45+ days ago
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Student Customer Service Representative
- West Bend, WI (21 miles from Fond Du Lac, WI)
- 45+ days ago
- West Bend, WI (21 miles from Fond Du Lac, WI)
- 45+ days ago
A high school diploma or equivalent. (1) Customer Service Representative I...
Customer Service Representative (Loan Consultant I)
- West Bend, WI (21 miles from Fond Du Lac, WI)
- 60+ days ago
- West Bend, WI (21 miles from Fond Du Lac, WI)
- 60+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative (Loan Consultant II)
- West Bend, WI (21 miles from Fond Du Lac, WI)
- 60+ days ago
- West Bend, WI (21 miles from Fond Du Lac, WI)
- 60+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Retail Customer Service Team Member
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 90+ days ago
- Oshkosh, WI (21 miles from Fond Du Lac, WI)
- 90+ days ago
Store - Oshkosh, WI Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Chilton, WI (19 miles from Fond Du Lac, WI)
- 90+ days ago
- Chilton, WI (19 miles from Fond Du Lac, WI)
- 90+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Fond Du Lac, WI
Moving to Fond Du Lac, WI? Find some basic demographic data about Fond Du Lac, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Fond Du Lac, WI
Highest Education Level
Customer Services in Fond Du Lac, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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