Customer Service Jobs in Germantown, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 62 Jobs

ULINE- Customer Service Representative

  • Big Bend, WI (24 miles from Germantown, WI)
  • moments ago
  • Big Bend, WI (24 miles from Germantown, WI)
  • moments ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative - Overnights

  • Cudahy, WI (23 miles from Germantown, WI)
  • moments ago
  • Cudahy, WI (23 miles from Germantown, WI)
  • moments ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • New Berlin, WI (17 miles from Germantown, WI)
  • moments ago
  • New Berlin, WI (17 miles from Germantown, WI)
  • moments ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Pewaukee, WI (12 miles from Germantown, WI)
  • moments ago
  • Pewaukee, WI (12 miles from Germantown, WI)
  • moments ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Floating Customer Service Representative

  • Pewaukee, WI (12 miles from Germantown, WI)
  • 1 day ago
  • Pewaukee, WI (12 miles from Germantown, WI)
  • 1 day ago

Customer Service Representativesdrive customer service excellence by building customer relationships,exuding professionalism, and assisting on the new accounts team....

Pharmacy Customer Service Associate

  • West Allis, WI (15 miles from Germantown, WI)
  • 2 days ago
  • West Allis, WI (15 miles from Germantown, WI)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative-Hybrid

  • Pewaukee, WI (12 miles from Germantown, WI)
  • 3 days ago
  • Pewaukee, WI (12 miles from Germantown, WI)
  • 3 days ago

Customer Service Representative position located in Pewaukee, WI....

Customer Service Representative

  • Port Washington, WI (18 miles from Germantown, WI)
  • 3 days ago
  • Port Washington, WI (18 miles from Germantown, WI)
  • 3 days ago

Port Washington company looking for a Customer Service Representative!...

Customer Service Representative

  • Milwaukee, WI (17 miles from Germantown, WI)
  • 3 days ago
  • Milwaukee, WI (17 miles from Germantown, WI)
  • 3 days ago

Required Skills & Experiences: 2+ years of Customer Service experience Excellent oral and written communication skills with high level of professionalism Excellent decision-making skills with an eye...

Customer Service Representative - Driving

  • Milwaukee, WI (17 miles from Germantown, WI)
  • 4 days ago
  • Milwaukee, WI (17 miles from Germantown, WI)
  • 4 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Associate

  • Greendale, WI (21 miles from Germantown, WI)
  • 4 days ago
  • Greendale, WI (21 miles from Germantown, WI)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Germantown, WI
  • 5 days ago
  • Germantown, WI
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • West Allis, WI (15 miles from Germantown, WI)
  • 5 days ago
  • West Allis, WI (15 miles from Germantown, WI)
  • 5 days ago

Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....

Customer Service Representative

  • Thiensville, WI (9 miles from Germantown, WI)
  • 6 days ago
  • Thiensville, WI (9 miles from Germantown, WI)
  • 6 days ago

Job description Job Summary The Client Service Representatives main responsibility is to provide exceptional client service while maintaining a smooth and efficient flow of clients and patients...

Client Service Representative

  • Greenfield, WI (17 miles from Germantown, WI)
  • 6 days ago
  • Greenfield, WI (17 miles from Germantown, WI)
  • 6 days ago

and discretion in dealing with sensitive patient situations Sound decision making and multi-tasking abilities Prior experience in customer service is required; prior experience in a veterinary setting...

Demographic Data for Germantown, WI

Moving to Germantown, WI? Find some basic demographic data about Germantown, WI below.


Local
National
19,935
645
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Germantown, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Germantown, WI offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Germantown, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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