Customer Service Jobs in Germantown, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
ULINE- Customer Service Representative
- Big Bend, WI (24 miles from Germantown, WI)
- moments ago
- Big Bend, WI (24 miles from Germantown, WI)
- moments ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Cudahy, WI (23 miles from Germantown, WI)
- moments ago
- Cudahy, WI (23 miles from Germantown, WI)
- moments ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- New Berlin, WI (17 miles from Germantown, WI)
- moments ago
- New Berlin, WI (17 miles from Germantown, WI)
- moments ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Pewaukee, WI (12 miles from Germantown, WI)
- moments ago
- Pewaukee, WI (12 miles from Germantown, WI)
- moments ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Floating Customer Service Representative
- Pewaukee, WI (12 miles from Germantown, WI)
- 1 day ago
- Pewaukee, WI (12 miles from Germantown, WI)
- 1 day ago
Customer Service Representativesdrive customer service excellence by building customer relationships,exuding professionalism, and assisting on the new accounts team....
Pharmacy Customer Service Associate
- West Allis, WI (15 miles from Germantown, WI)
- 2 days ago
- West Allis, WI (15 miles from Germantown, WI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative-Hybrid
- Pewaukee, WI (12 miles from Germantown, WI)
- 3 days ago
- Pewaukee, WI (12 miles from Germantown, WI)
- 3 days ago
Customer Service Representative position located in Pewaukee, WI....
Customer Service Representative
- Port Washington, WI (18 miles from Germantown, WI)
- 3 days ago
- Port Washington, WI (18 miles from Germantown, WI)
- 3 days ago
Port Washington company looking for a Customer Service Representative!...
Customer Service Representative
- Milwaukee, WI (17 miles from Germantown, WI)
- 3 days ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 3 days ago
Required Skills & Experiences: 2+ years of Customer Service experience Excellent oral and written communication skills with high level of professionalism Excellent decision-making skills with an eye...
Customer Service Representative - Driving
- Milwaukee, WI (17 miles from Germantown, WI)
- 4 days ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 4 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
- Greendale, WI (21 miles from Germantown, WI)
- 4 days ago
- Greendale, WI (21 miles from Germantown, WI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- West Allis, WI (15 miles from Germantown, WI)
- 5 days ago
- West Allis, WI (15 miles from Germantown, WI)
- 5 days ago
Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....
Customer Service Representative
- Thiensville, WI (9 miles from Germantown, WI)
- 6 days ago
- Thiensville, WI (9 miles from Germantown, WI)
- 6 days ago
Job description Job Summary The Client Service Representatives main responsibility is to provide exceptional client service while maintaining a smooth and efficient flow of clients and patients...
- Greenfield, WI (17 miles from Germantown, WI)
- 6 days ago
- Greenfield, WI (17 miles from Germantown, WI)
- 6 days ago
and discretion in dealing with sensitive patient situations Sound decision making and multi-tasking abilities Prior experience in customer service is required; prior experience in a veterinary setting...
Demographic Data for Germantown, WI
Moving to Germantown, WI? Find some basic demographic data about Germantown, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Germantown, WI
Highest Education Level
Customer Services in Germantown, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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