Customer Service Jobs in Grafton, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 59 Jobs

Customer Service Representative - Patient Registration II

  • Mequon, WI (7 miles from Grafton, WI)
  • 1 hour ago
  • Mequon, WI (7 miles from Grafton, WI)
  • 1 hour ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate

  • Shorewood, WI (16 miles from Grafton, WI)
  • 1 hour ago
  • Shorewood, WI (16 miles from Grafton, WI)
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

LP Customer Service Associate II

  • West Allis, WI (21 miles from Grafton, WI)
  • 10 hours ago
  • West Allis, WI (21 miles from Grafton, WI)
  • 10 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Patient Registration

  • Wauwatosa, WI (17 miles from Grafton, WI)
  • 1 day ago
  • Wauwatosa, WI (17 miles from Grafton, WI)
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative III

  • Menomonee Falls, WI (15 miles from Grafton, WI)
  • 2 days ago
  • Menomonee Falls, WI (15 miles from Grafton, WI)
  • 2 days ago

Under direction from the Customer Service Manager, interact with customers and/or sales representatives to provide information regarding products and services....

Customer Service Representative

  • New Berlin, WI (23 miles from Grafton, WI)
  • 2 days ago
  • New Berlin, WI (23 miles from Grafton, WI)
  • 2 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Pewaukee, WI (23 miles from Grafton, WI)
  • 2 days ago
  • Pewaukee, WI (23 miles from Grafton, WI)
  • 2 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

ULINE- Customer Service Representative

  • Pewaukee, WI (23 miles from Grafton, WI)
  • 2 days ago
  • Pewaukee, WI (23 miles from Grafton, WI)
  • 2 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Floating Customer Service Representative

  • Pewaukee, WI (23 miles from Grafton, WI)
  • 3 days ago
  • Pewaukee, WI (23 miles from Grafton, WI)
  • 3 days ago

Customer Service Representativesdrive customer service excellence by building customer relationships,exuding professionalism, and assisting on the new accounts team....

Pharmacy Customer Service Associate

  • West Allis, WI (21 miles from Grafton, WI)
  • 4 days ago
  • West Allis, WI (21 miles from Grafton, WI)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative-Hybrid

  • Pewaukee, WI (23 miles from Grafton, WI)
  • 5 days ago
  • Pewaukee, WI (23 miles from Grafton, WI)
  • 5 days ago

Customer Service Representative position located in Pewaukee, WI....

Customer Service Representative

  • Port Washington, WI (7 miles from Grafton, WI)
  • 5 days ago
  • Port Washington, WI (7 miles from Grafton, WI)
  • 5 days ago

Port Washington company looking for a Customer Service Representative!...

Customer Service Representative

  • Milwaukee, WI (19 miles from Grafton, WI)
  • 5 days ago
  • Milwaukee, WI (19 miles from Grafton, WI)
  • 5 days ago

Required Skills & Experiences: 2+ years of Customer Service experience Excellent oral and written communication skills with high level of professionalism Excellent decision-making skills with an eye...

Customer Service Representative - Driving

  • Milwaukee, WI (19 miles from Grafton, WI)
  • 6 days ago
  • Milwaukee, WI (19 miles from Grafton, WI)
  • 6 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Agent I

  • Milwaukee, WI (19 miles from Grafton, WI)
  • 7 days ago
  • Milwaukee, WI (19 miles from Grafton, WI)
  • 7 days ago

Two years of customer service, industry, or equivalent work experience preferred. A two- or four-year degree may waive all or a portion of the work requirement....

Demographic Data for Grafton, WI

Moving to Grafton, WI? Find some basic demographic data about Grafton, WI below.


Local
National
18,291
484
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Grafton, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Grafton, WI offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Grafton, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »