Customer Service Jobs in Janesville, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
You Have: High School diploma or equivalent. 1+ years of customer service experience....
Customer Service Associate - Temporary
- Roscoe, IL (21 miles from Janesville, WI)
- 19 hours ago
- Roscoe, IL (21 miles from Janesville, WI)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Roscoe, IL (21 miles from Janesville, WI)
- 1 day ago
- Roscoe, IL (21 miles from Janesville, WI)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Mcfarland, WI (22 miles from Janesville, WI)
- 1 day ago
- Mcfarland, WI (22 miles from Janesville, WI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Waggin Tails
- Fitchburg, WI (22 miles from Janesville, WI)
- 5 days ago
- Fitchburg, WI (22 miles from Janesville, WI)
- 5 days ago
Customer Service Representative - Waggin' Tails Fitchburg, Wisconsin Customer Service Representative Regular Full Time or Regular Part Time 1148 Job Description Overview Waggin' Tails Doggie Dude Ranch...
Customer Service Representative
- Whitewater, WI (18 miles from Janesville, WI)
- 8 days ago
- Whitewater, WI (18 miles from Janesville, WI)
- 8 days ago
a liaison between customers and the company, providing essential information and managing clerical and administrative tasks for daily business functions while supporting various departments, as a Customer...
Retail Customer Service Supervisor
- Delavan, WI (20 miles from Janesville, WI)
- 13 days ago
- Delavan, WI (20 miles from Janesville, WI)
- 13 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
What the role will look like: This role will be a combination of customer service and client oriented tasks associated with patient care....
Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....
Seneca Foods Corporation in Janesville, WI is currently seeking a Customer Service Representative to join our team. Responsibilities: Sales Order review and processing....
Customer Service Representative
- Janesville, WI (6 miles from Janesville, WI)
- 30+ days ago
- Janesville, WI (6 miles from Janesville, WI)
- 30+ days ago
Seneca Foods Corporation in Janesville, WI is currently seeking a Customer Service Representative to join our team. Responsibilities: Sales Order review and processing....
Customer Service Representative
- Roscoe, IL (21 miles from Janesville, WI)
- 30+ days ago
- Roscoe, IL (21 miles from Janesville, WI)
- 30+ days ago
Serve as primary point of contact for all customer service inquiries, providing excellent support....
Customer Success Representative
- Fort Atkinson, WI (17 miles from Janesville, WI)
- 30+ days ago
- Fort Atkinson, WI (17 miles from Janesville, WI)
- 30+ days ago
Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether...
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- South Beloit, IL (17 miles from Janesville, WI)
- 90+ days ago
- South Beloit, IL (17 miles from Janesville, WI)
- 90+ days ago
Requirements Outstanding customer service skills, ideal if you like working with people. Working knowledge of Microsoft Word and Excel....
Demographic Data for Janesville, WI
Moving to Janesville, WI? Find some basic demographic data about Janesville, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Janesville, WI
Highest Education Level
Customer Services in Janesville, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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