Customer Service Jobs in Madison, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
- Monona, WI (2 miles from Madison, WI)
- 1 day ago
- Monona, WI (2 miles from Madison, WI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Experience High School diploma with one year of customer service experience preferred....
If you are a customer service expert who’s looking to build a career with excellent opportunity for advancement, we are looking for you....
Pharmacy Customer Service Associate
- Monona, WI (2 miles from Madison, WI)
- 5 days ago
- Monona, WI (2 miles from Madison, WI)
- 5 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Associate - Temporary
- Sun Prairie, WI (12 miles from Madison, WI)
- 5 days ago
- Sun Prairie, WI (12 miles from Madison, WI)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
In this experienced level role, you will report to the Customer Service Manager. Your start date will be 6/2/2025....
un Customer Service Representative - Join Fast compensation: Earn $60K - $120K per year Responsibilities: Handle Inquiries: Respond to customer questions and provide detailed information about our products...
- Waunakee, WI (8 miles from Madison, WI)
- 13 days ago
- Waunakee, WI (8 miles from Madison, WI)
- 13 days ago
What you need: High school diploma or GED (required) 0-3 years of relevant experience or training in customer service or a related field (preferred) Strong communication skills Ability to multitask,...
Apply Now Why You'll Love This Job If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a...
Apply Now Why Youll Love This Job If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client...
Overview SageSure is seeking enthusiastic Customer Service Representatives. This is an opportunity to begin a career with a young, growing insurance and technology company....
As the name suggests, your main priority is to provide great customer service....
Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative!...
Remote WorkDemographic Data for Madison, WI
Moving to Madison, WI? Find some basic demographic data about Madison, WI below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Madison, WI
Highest Education Level
Customer Services in Madison, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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