Customer Service Jobs in Middleton, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 36 Jobs

Customer Service Associate

  • Waunakee, WI (5 miles from Middleton, WI)
  • 14 hours ago
  • Waunakee, WI (5 miles from Middleton, WI)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Madison, WI (6 miles from Middleton, WI)
  • 1 day ago
  • Madison, WI (6 miles from Middleton, WI)
  • 1 day ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Representative - Sales and Service (WFH)

  • Madison, WI (6 miles from Middleton, WI)
  • 1 day ago
  • Madison, WI (6 miles from Middleton, WI)
  • 1 day ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Remote Work

Customer Service Representative

  • Madison, WI (6 miles from Middleton, WI)
  • 2 days ago
  • Madison, WI (6 miles from Middleton, WI)
  • 2 days ago

Customer Service Representatives at Rove Pest Control are the first point of contact for our customers....

Pharmacy Customer Service Associate

  • Madison, WI (6 miles from Middleton, WI)
  • 2 days ago
  • Madison, WI (6 miles from Middleton, WI)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Associate

  • Madison, WI (6 miles from Middleton, WI)
  • 3 days ago
  • Madison, WI (6 miles from Middleton, WI)
  • 3 days ago

Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills....

Customer Service Representative

  • Madison, WI (6 miles from Middleton, WI)
  • 5 days ago
  • Madison, WI (6 miles from Middleton, WI)
  • 5 days ago

Design Air is currently seeking a Customer Service Representative to join our growing team....

Customer Service Representative

  • Madison, WI (6 miles from Middleton, WI)
  • 5 days ago
  • Madison, WI (6 miles from Middleton, WI)
  • 5 days ago

service role with high volume calls Apply now for immediate consideration to the Customer Service Representative!...

Customer Service Representative - Waggin Tails

  • Fitchburg, WI (14 miles from Middleton, WI)
  • 5 days ago
  • Fitchburg, WI (14 miles from Middleton, WI)
  • 5 days ago

Customer Service Representative - Waggin' Tails Fitchburg, Wisconsin Customer Service Representative Regular Full Time or Regular Part Time 1148 Job Description Overview Waggin' Tails Doggie Dude Ranch...

Customer Service Associate

  • Madison, WI (6 miles from Middleton, WI)
  • 6 days ago
  • Madison, WI (6 miles from Middleton, WI)
  • 6 days ago

Who You Are Minimum Qualifications: Bachelor's Degree OR 2+ years of customer service experience, including general office support and data entry....

Lead Retail Customer Service Associate

  • Madison, WI (6 miles from Middleton, WI)
  • 8 days ago
  • Madison, WI (6 miles from Middleton, WI)
  • 8 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative

  • Madison, WI (6 miles from Middleton, WI)
  • 8 days ago
  • Madison, WI (6 miles from Middleton, WI)
  • 8 days ago

Customer Service Representative 3.2 3.2 out of 5 stars Madison, WI 53703 Remote Bring your heart to CVS Health....

Retail Customer Service Cashier

  • Morrisonville, WI (13 miles from Middleton, WI)
  • 9 days ago
  • Morrisonville, WI (13 miles from Middleton, WI)
  • 9 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

  • Madison, WI (6 miles from Middleton, WI)
  • 10 days ago
  • Madison, WI (6 miles from Middleton, WI)
  • 10 days ago

Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...

Remote Work

Call Center Customer Service Representative

  • Monona, WI (8 miles from Middleton, WI)
  • 10 days ago
  • Monona, WI (8 miles from Middleton, WI)
  • 10 days ago

Are you looking to be a critical member of a team and excel in telephone Customer Service? Then we have the perfect DIRECT HIRE Call Center Customer Service Representative position for you!...

Demographic Data for Middleton, WI

Moving to Middleton, WI? Find some basic demographic data about Middleton, WI below.


Local
National
29,092
1,058
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in Middleton, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Middleton, WI offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Middleton, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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