Customer Service Jobs in Monona, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Loss Prevention Customer Service Associate II (Tactical Uniform)
- Madison, WI (2 miles from Monona, WI)
- 8 hours ago
- Madison, WI (2 miles from Monona, WI)
- 8 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Monona, WI 53716 Posted: 05/02/2025 Job Number: 760270 Pay Rate: 18.00 Industry: Distribution JOB DESCRIPTION Position Title: Customer Service Representative Wage: $18.00...
Call Center Customer Service Representative
- Madison, WI (2 miles from Monona, WI)
- 1 day ago
- Madison, WI (2 miles from Monona, WI)
- 1 day ago
Customer Service Call Center (Inbound) - Temporary to Hire - Downtown Madison, WI **Parking Provided** Fully Onsite First 2 Months with Hybrid Option Afterward (2 days/wk) Schedule: Weekdays from 10...
- Middleton, WI (8 miles from Monona, WI)
- 2 days ago
- Middleton, WI (8 miles from Monona, WI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
/18968/363f075f-c1dd-41b5-93de-89adf9708427.png&z=8&s=RTL&ih_t=5%2F9%2F2025+4%3A27%3A31+AM&utm_medium=internal%20referrer&utm_campaign=internal---online-course-library&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative
- Cottage Grove, WI (10 miles from Monona, WI)
- 2 days ago
- Cottage Grove, WI (10 miles from Monona, WI)
- 2 days ago
Join a mission-driven organization that delivers innovative fitness products, exceptional quality, and best-in-class customer service experiences....
- Madison, WI (2 miles from Monona, WI)
- 5 days ago
- Madison, WI (2 miles from Monona, WI)
- 5 days ago
We are seeking and Retail Customer Service / Inside Sales team member to join our client in Madison, a building products company....
Customer Service Representative
- Madison, WI (2 miles from Monona, WI)
- 6 days ago
- Madison, WI (2 miles from Monona, WI)
- 6 days ago
Are you looking to be a critical member of a team and excel in telephone Customer Service? Then we have the perfect temporary to hire Customer Service Rep position for you!...
Madison Area Only - Customer Service Representative
- Madison, WI (2 miles from Monona, WI)
- 6 days ago
- Madison, WI (2 miles from Monona, WI)
- 6 days ago
Additional Skills & Qualifications: Minimum of 2 years of customer service experience. Ability to type at least 40 words per minute (verified via typing test). High School diploma or GED....
Customer Service Associate - Weekend Availability
- Madison, WI (2 miles from Monona, WI)
- 6 days ago
- Madison, WI (2 miles from Monona, WI)
- 6 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Success Representative
- Madison, WI (2 miles from Monona, WI)
- 7 days ago
- Madison, WI (2 miles from Monona, WI)
- 7 days ago
MINIMUM QUALIFICATIONS To be considered for this position, applicants must have: Associate degree or minimum of 2 years professional work experience in customer service, administrative professional,...
Customer Service Representative - Country View Veterinary Service - WI
- Oregon, WI (7 miles from Monona, WI)
- 7 days ago
- Oregon, WI (7 miles from Monona, WI)
- 7 days ago
We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service to our team, and would love for you to join us today!...
Customer Service Representative (Loan Consultant II)
- Madison, WI (2 miles from Monona, WI)
- 9 days ago
- Madison, WI (2 miles from Monona, WI)
- 9 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant I)
- Madison, WI (2 miles from Monona, WI)
- 9 days ago
- Madison, WI (2 miles from Monona, WI)
- 9 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Madison, WI (2 miles from Monona, WI)
- 12 days ago
- Madison, WI (2 miles from Monona, WI)
- 12 days ago
Education Requirements Bachelor's Degree Preferred Required Experience 2 years of customer service, sales operations experience....
- Middleton, WI (8 miles from Monona, WI)
- 14 days ago
- Middleton, WI (8 miles from Monona, WI)
- 14 days ago
This opportunity is also open to recent college graduates seeking an entry-level role in customer service and support. Excellent written and verbal communication skills....
Demographic Data for Monona, WI
Moving to Monona, WI? Find some basic demographic data about Monona, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Monona, WI
Highest Education Level
Customer Services in Monona, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »