Customer Service Jobs in Mount Horeb, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 28 Jobs

CB Customer Service Representative - Decatur, AL

  • Madison, WI (18 miles from Mount Horeb, WI)
  • 2 hours ago
  • Madison, WI (18 miles from Mount Horeb, WI)
  • 2 hours ago

service by answering inbound and outbound customer service Request in a timely and professional manner Solicit customer enrollment for e-mail statements Work and resolve assigned tasks in cbCentral...

Bilingual Customer Service Representative

  • Madison, WI (18 miles from Mount Horeb, WI)
  • 1 day ago
  • Madison, WI (18 miles from Mount Horeb, WI)
  • 1 day ago

Service Representative!...

Customer Service Representative

  • Madison, WI (18 miles from Mount Horeb, WI)
  • 2 days ago
  • Madison, WI (18 miles from Mount Horeb, WI)
  • 2 days ago

Customer Service Representative Weir Minerals Madison, WI Onsite - Dayshift - 8 AM - 4:30 PM Purpose of Role: Customer Service Representative is responsible for being the first point of contact for...

Pharmacy Customer Service Associate

  • Middleton, WI (14 miles from Mount Horeb, WI)
  • 2 days ago
  • Middleton, WI (14 miles from Mount Horeb, WI)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Madison, WI (18 miles from Mount Horeb, WI)
  • 3 days ago
  • Madison, WI (18 miles from Mount Horeb, WI)
  • 3 days ago

The Customer Service Representatives (CSR) are the first point of contact at SFVC and should be friendly, resourceful, and organized....

Customer Service Representative

  • Madison, WI (18 miles from Mount Horeb, WI)
  • 3 days ago
  • Madison, WI (18 miles from Mount Horeb, WI)
  • 3 days ago

Seeking dedicated Customer Service Representatives to join our team....

Customer Service Representative

  • Madison, WI (18 miles from Mount Horeb, WI)
  • 4 days ago
  • Madison, WI (18 miles from Mount Horeb, WI)
  • 4 days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Customer Service Associate

  • Monona, WI (18 miles from Mount Horeb, WI)
  • 4 days ago
  • Monona, WI (18 miles from Mount Horeb, WI)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Madison, WI (18 miles from Mount Horeb, WI)
  • 7 days ago
  • Madison, WI (18 miles from Mount Horeb, WI)
  • 7 days ago

Experience High School diploma with one year of customer service experience preferred....

BMW and MINI Customer Service Representative Opener

  • Madison, WI (18 miles from Mount Horeb, WI)
  • 7 days ago
  • Madison, WI (18 miles from Mount Horeb, WI)
  • 7 days ago

If you are a customer service expert who’s looking to build a career with excellent opportunity for advancement, we are looking for you....

Customer Service Agent I

  • Madison, WI (18 miles from Mount Horeb, WI)
  • 9 days ago
  • Madison, WI (18 miles from Mount Horeb, WI)
  • 9 days ago

Two years of customer service, industry, or equivalent work experience preferred. A two- or four-year degree may waive all or a portion of the work requirement....

Retail Customer Service

  • Madison, WI (18 miles from Mount Horeb, WI)
  • 11 days ago
  • Madison, WI (18 miles from Mount Horeb, WI)
  • 11 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

CONNECT Customer Service Representative

  • Madison, WI (18 miles from Mount Horeb, WI)
  • 15 days ago
  • Madison, WI (18 miles from Mount Horeb, WI)
  • 15 days ago

In this experienced level role, you will report to the Customer Service Manager. Your start date will be 6/2/2025....

Customer Service Representative - Join Fast

  • Madison, WI (18 miles from Mount Horeb, WI)
  • 16 days ago
  • Madison, WI (18 miles from Mount Horeb, WI)
  • 16 days ago

un Customer Service Representative - Join Fast compensation: Earn $60K - $120K per year Responsibilities: Handle Inquiries: Respond to customer questions and provide detailed information about our products...

Customer Relations Associate

  • Waunakee, WI (20 miles from Mount Horeb, WI)
  • 17 days ago
  • Waunakee, WI (20 miles from Mount Horeb, WI)
  • 17 days ago

What you need: High school diploma or GED (required) 0-3 years of relevant experience or training in customer service or a related field (preferred) Strong communication skills Ability to multitask,...

Demographic Data for Mount Horeb, WI

Moving to Mount Horeb, WI? Find some basic demographic data about Mount Horeb, WI below.


Local
National
10,549
253
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Mount Horeb, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mount Horeb, WI offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mount Horeb, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »