Customer Service Jobs in Oshkosh, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative I
- Menasha, WI (11 miles from Oshkosh, WI)
- 11 hours ago
- Menasha, WI (11 miles from Oshkosh, WI)
- 11 hours ago
We are seeking a Customer Service Representative to join our team....
Customer Service Representative - Appleton
- Appleton, WI (16 miles from Oshkosh, WI)
- 12 hours ago
- Appleton, WI (16 miles from Oshkosh, WI)
- 12 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
Vendor Managed Inventory Customer Service Representative - Kaukauna, WI
- Kaukauna, WI (22 miles from Oshkosh, WI)
- 1 day ago
- Kaukauna, WI (22 miles from Oshkosh, WI)
- 1 day ago
The primary role of the Vendor Managed Inventory (VMI) Customer Service Representative is to create orders for VMI customers and to manage inventory at the MATHESON Site to ensure reliability and uninterrupted...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
DMV Customer Service Representative - Appleton
- Appleton, WI (16 miles from Oshkosh, WI)
- 7 days ago
- Appleton, WI (16 miles from Oshkosh, WI)
- 7 days ago
Position Summary This DMV Customer Service Representative position is located at the Appleton Customer Service Center and provides face-to-face customer support on driver licensing and vehicle registration...
Retail Customer Service Associate
- Appleton, WI (16 miles from Oshkosh, WI)
- 11 days ago
- Appleton, WI (16 miles from Oshkosh, WI)
- 11 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1000 N Westhill Blvd, Appleton,...
Customer Service Representative - 7750
- Appleton, WI (16 miles from Oshkosh, WI)
- 13 days ago
- Appleton, WI (16 miles from Oshkosh, WI)
- 13 days ago
If so, we\'d like you to join our team as a Customer Service Representative....
Customer Service Representative- Talent Pool
- Appleton, WI (16 miles from Oshkosh, WI)
- 13 days ago
- Appleton, WI (16 miles from Oshkosh, WI)
- 13 days ago
experienced customer service professional looking for new opportunities?...
Customer Service Representative
- Appleton, WI (15 miles from Oshkosh, WI)
- 14 days ago
- Appleton, WI (15 miles from Oshkosh, WI)
- 14 days ago
This Customer Service position is based out of A.O. Smith's retail site the Clean Water Center located in Appleton, WI....
Customer Service Representative
- Brillion, WI (21 miles from Oshkosh, WI)
- 18 days ago
- Brillion, WI (21 miles from Oshkosh, WI)
- 18 days ago
AriensCo is on the lookout for a friendly and motivated Customer Service Representative to join our team in Brillion, WI!...
Seasonal/Temp Customer Service Representative
- Hortonville, WI (19 miles from Oshkosh, WI)
- 18 days ago
- Hortonville, WI (19 miles from Oshkosh, WI)
- 18 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative
- Little Chute, WI (18 miles from Oshkosh, WI)
- 19 days ago
- Little Chute, WI (18 miles from Oshkosh, WI)
- 19 days ago
Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....
- Little Chute, WI (18 miles from Oshkosh, WI)
- 19 days ago
- Little Chute, WI (18 miles from Oshkosh, WI)
- 19 days ago
Summary This position is responsible for providing customer service to all customers, including scheduled or charter services....
Customer Service Representative
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 60+ days ago
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 60+ days ago
If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....
Demographic Data for Oshkosh, WI
Moving to Oshkosh, WI? Find some basic demographic data about Oshkosh, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Oshkosh, WI
Highest Education Level
Customer Services in Oshkosh, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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