Customer Service Jobs in Racine, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 53 Jobs

Customer Service Representative - Overnights

  • Rochester, WI (22 miles from Racine, WI)
  • 9 hours ago
  • Rochester, WI (22 miles from Racine, WI)
  • 9 hours ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Union Grove, WI (13 miles from Racine, WI)
  • 9 hours ago
  • Union Grove, WI (13 miles from Racine, WI)
  • 9 hours ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Sturtevant, WI (7 miles from Racine, WI)
  • 9 hours ago
  • Sturtevant, WI (7 miles from Racine, WI)
  • 9 hours ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Pharmacy Customer Service Associate

  • Milwaukee, WI (22 miles from Racine, WI)
  • 18 hours ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Mount Pleasant, WI (7 miles from Racine, WI)
  • 1 day ago
  • Mount Pleasant, WI (7 miles from Racine, WI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Milwaukee, WI (22 miles from Racine, WI)
  • 1 day ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 1 day ago

Order Processing Customer Support ERP System Management Issue Resolution Order Documentation Qualifications 2 years of experience in a customer service position 2 years of experience in a customer service...

Part Time Customer Service Associate

  • Milwaukee, WI (22 miles from Racine, WI)
  • 2 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 2 days ago

customer service....

Customer Service Representative

  • Milwaukee, WI (22 miles from Racine, WI)
  • 2 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 2 days ago

JOB REQUIREMENTS: Position Summary: Employee Benefits Corporation ishiring a Customer Service Representative....

Remote Work

Customer Service Associate

  • Milwaukee, WI (22 miles from Racine, WI)
  • 3 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Milwaukee, WI (22 miles from Racine, WI)
  • 3 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 3 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Care Representative

  • West Allis, WI (23 miles from Racine, WI)
  • 4 days ago
  • West Allis, WI (23 miles from Racine, WI)
  • 4 days ago

['Tri City National Bank', '3.4', 'Customer Care Representative', 'Apply on employer site', '', 'West Allis, WI'][]

Customer Service Representative

  • Franklin, WI (15 miles from Racine, WI)
  • 5 days ago
  • Franklin, WI (15 miles from Racine, WI)
  • 5 days ago

People Customers Trust The Customer Service Representative is responsible for providing superior service to customers....

Customer Service Representative

  • Racine, WI
  • 5 days ago
  • Racine, WI
  • 5 days ago

Customer Service Representative (on-site) in US-Wisconsin-Racine API Heat Transfer is looking for people who enjoy being part of transformation....

Customer Service Representative

  • West Allis, WI (23 miles from Racine, WI)
  • 5 days ago
  • West Allis, WI (23 miles from Racine, WI)
  • 5 days ago

Design Air is currently seeking a Customer Service Representative to join our growing team....

Retail Customer Service Associate

  • Racine, WI
  • 5 days ago
  • Racine, WI
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Racine, WI

Moving to Racine, WI? Find some basic demographic data about Racine, WI below.


Local
National
128,061
2,276
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Racine, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Racine, WI offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Racine, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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