Customer Service Jobs in Racine, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Greenfield, WI (21 miles from Racine, WI)
- 6 hours ago
- Greenfield, WI (21 miles from Racine, WI)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Overnights
- Oak Creek, WI (12 miles from Racine, WI)
- 7 hours ago
- Oak Creek, WI (12 miles from Racine, WI)
- 7 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Big Bend, WI (24 miles from Racine, WI)
- 7 hours ago
- Big Bend, WI (24 miles from Racine, WI)
- 7 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 7 hours ago
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 7 hours ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Bristol, WI (17 miles from Racine, WI)
- 7 hours ago
- Bristol, WI (17 miles from Racine, WI)
- 7 hours ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Continually provide high levels of customer service to our clients and referring veterinarians. Communicate well; including ensuring the client is greeted warmly....
Customer Service Representative
- Kenosha, WI (7 miles from Racine, WI)
- 1 day ago
- Kenosha, WI (7 miles from Racine, WI)
- 1 day ago
In this role,you can expect to: Provide outstanding customer service both on thephone and in-person....
Customer Service Representative
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 1 day ago
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 1 day ago
JOB REQUIREMENTS: Purpose of Role The Customer Service Representative(CSR) serves as the first point of contact for customers, providingexceptional service and support to address inquiries, resolve...
Pharmacy Customer Service Associate
- West Allis, WI (23 miles from Racine, WI)
- 2 days ago
- West Allis, WI (23 miles from Racine, WI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Milwaukee, WI (22 miles from Racine, WI)
- 3 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 3 days ago
Required Skills & Experiences: 2+ years of Customer Service experience Excellent oral and written communication skills with high level of professionalism Excellent decision-making skills with an eye...
Customer Service Representative - Driving
- Milwaukee, WI (22 miles from Racine, WI)
- 4 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 4 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- West Allis, WI (23 miles from Racine, WI)
- 5 days ago
- West Allis, WI (23 miles from Racine, WI)
- 5 days ago
Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....
Customer Service Representative- Milwaukee, Wisconsin
- Oak Creek, WI (12 miles from Racine, WI)
- 6 days ago
- Oak Creek, WI (12 miles from Racine, WI)
- 6 days ago
A-1 Services is looking for a Front Office Coordinator in Oak Creek WI! We are an HVAC/Refrigeration repair company based out of Oak Creek, WI. We service Southeast Wi and Northeast Illinois. Our...
- Greenfield, WI (21 miles from Racine, WI)
- 6 days ago
- Greenfield, WI (21 miles from Racine, WI)
- 6 days ago
and discretion in dealing with sensitive patient situations Sound decision making and multi-tasking abilities Prior experience in customer service is required; prior experience in a veterinary setting...
Customer Service Agent - Part Time
- Milwaukee, WI (22 miles from Racine, WI)
- 6 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 6 days ago
Back to results Customer Service Agent - Part Time Branches & Operations Part-time Milwaukee, WI, United States Apply now Apply now Ready to elevate your customer service game?...
Demographic Data for Racine, WI
Moving to Racine, WI? Find some basic demographic data about Racine, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Racine, WI
Highest Education Level
Customer Services in Racine, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »