Customer Service Jobs in Somers, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Hainesville, IL (22 miles from Somers, WI)
- 18 hours ago
- Hainesville, IL (22 miles from Somers, WI)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Gurnee, IL (18 miles from Somers, WI)
- 18 hours ago
- Gurnee, IL (18 miles from Somers, WI)
- 18 hours ago
Store 4706744: 6050 Grand Ave, Gurnee, Illinois 60031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Waukegan, IL (19 miles from Somers, WI)
- 1 day ago
- Waukegan, IL (19 miles from Somers, WI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Southridge Mall - Full Time
- Greendale, WI (20 miles from Somers, WI)
- 2 days ago
- Greendale, WI (20 miles from Somers, WI)
- 2 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Retail Customer Experience Associate, Gurnee Mills - Full Time
- Gurnee, IL (18 miles from Somers, WI)
- 2 days ago
- Gurnee, IL (18 miles from Somers, WI)
- 2 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Retail Customer Service Associate
- Oak Creek, WI (17 miles from Somers, WI)
- 2 days ago
- Oak Creek, WI (17 miles from Somers, WI)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Spring Grove, IL (20 miles from Somers, WI)
- 2 days ago
- Spring Grove, IL (20 miles from Somers, WI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Bilingual
- North Chicago, IL (21 miles from Somers, WI)
- 3 days ago
- North Chicago, IL (21 miles from Somers, WI)
- 3 days ago
Service This is not a position We do not deal with Benefits questions & concerns Prefer HR background plus- Level of sensitivity Most calls are from Mexico, Latin American...
Customer Service Representative
- Kenosha, WI (4 miles from Somers, WI)
- 3 days ago
- Kenosha, WI (4 miles from Somers, WI)
- 3 days ago
Customer Service Representative Kenosha, WI Customer Service Representative 2+ years of experience in a professional office environment and strong Excel skills?...
Customer Service Representative
- Kenosha, WI (4 miles from Somers, WI)
- 3 days ago
- Kenosha, WI (4 miles from Somers, WI)
- 3 days ago
Overview Customer service representatives interface directly with customers, assisting them with product information, selection and order processing....
Customer Service Representative III
- Waukegan, IL (19 miles from Somers, WI)
- 3 days ago
- Waukegan, IL (19 miles from Somers, WI)
- 3 days ago
Apply to be Customer Service Representative III today!...
Customer Service Representative - Overnights
- Oak Creek, WI (17 miles from Somers, WI)
- 3 days ago
- Oak Creek, WI (17 miles from Somers, WI)
- 3 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Big Bend, WI (23 miles from Somers, WI)
- 3 days ago
- Big Bend, WI (23 miles from Somers, WI)
- 3 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Pleasant Prairie, WI (7 miles from Somers, WI)
- 3 days ago
- Pleasant Prairie, WI (7 miles from Somers, WI)
- 3 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Bristol, WI (8 miles from Somers, WI)
- 3 days ago
- Bristol, WI (8 miles from Somers, WI)
- 3 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Somers, WI
Highest Education Level
Customer Services in Somers, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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