Customer Service Jobs in Wausau, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Youth Apprenticeship/Student Customer Service Representative
- Marathon, WI (5 miles from Wausau, WI)
- 8 days ago
- Marathon, WI (5 miles from Wausau, WI)
- 8 days ago
Your day to day as a Youth Apprenticeship/Student Customer Service Representative As a Youth Apprenticeship/Student Customer Service Representative at Peoples State Bank, you'll be at the forefront...
Are you the Customer Service Representative Part Time we're looking for?...
Customer Service Representative - Central Wisconsin Airport
- Mosinee, WI (13 miles from Wausau, WI)
- 17 days ago
- Mosinee, WI (13 miles from Wausau, WI)
- 17 days ago
The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...
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What does a Customer Service Representative do?...
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Candidates will become knowledgeable with the production processes and capabilities to ensure they are providing excellent customer service to both internal and external customers....
Customer Service Representative
- Merrill, WI (18 miles from Wausau, WI)
- 30+ days ago
- Merrill, WI (18 miles from Wausau, WI)
- 30+ days ago
Service Center Merrill JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative (Loan Consultant II)
- Schofield, WI (10 miles from Wausau, WI)
- 45+ days ago
- Schofield, WI (10 miles from Wausau, WI)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant II)
- Schofield, WI (10 miles from Wausau, WI)
- 45+ days ago
- Schofield, WI (10 miles from Wausau, WI)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- Schofield, WI (10 miles from Wausau, WI)
- 60+ days ago
- Schofield, WI (10 miles from Wausau, WI)
- 60+ days ago
We are looking for a friendly Customer Service Representative (CSR) to join our team at Wausau Supply Co. (WSC)....
Demographic Data for Wausau, WI
Moving to Wausau, WI? Find some basic demographic data about Wausau, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wausau, WI
Highest Education Level
Customer Services in Wausau, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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