Customer Service Jobs in Wausau, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
The Customer Service Representative uses superior customer service skills to respond to call inquiries, promote organizations products and services, and make outbound calls....
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Customer Service Representative
- Schofield, WI (10 miles from Wausau, WI)
- 6 days ago
- Schofield, WI (10 miles from Wausau, WI)
- 6 days ago
We are looking for a friendly Customer Service Representative (CSR) to join our team at Wausau Supply Co. (WSC)....
Airline Customer Service Agent
- Mosinee, WI (13 miles from Wausau, WI)
- 9 days ago
- Mosinee, WI (13 miles from Wausau, WI)
- 9 days ago
This is a customer-facingrole, providing first-class customer service to everyone. You arefriendly, outgoing, and love to make people happy daily!...
Resolve customers\'service or billing complaints by performing activities such asexchanging merchandise, refunding money, or adjusting bills....
Customer Service Representative
- Schofield, WI (10 miles from Wausau, WI)
- 30+ days ago
- Schofield, WI (10 miles from Wausau, WI)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Merrill, WI (18 miles from Wausau, WI)
- 30+ days ago
- Merrill, WI (18 miles from Wausau, WI)
- 30+ days ago
As a Customer Service Associate you will work to consistently satisfy customer needs and coordinate customer service with the shipping and operations departments,develop a close working relationship...
- Weston, WI (10 miles from Wausau, WI)
- 30+ days ago
- Weston, WI (10 miles from Wausau, WI)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Wausau, WI
Moving to Wausau, WI? Find some basic demographic data about Wausau, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wausau, WI
Highest Education Level
Customer Services in Wausau, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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