Customer Service Jobs in Santa Ana, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Cypress, CA (11 miles from Santa Ana, CA)
- 3 hours ago
- Cypress, CA (11 miles from Santa Ana, CA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Cypress, CA (11 miles from Santa Ana, CA)
- 3 hours ago
- Cypress, CA (11 miles from Santa Ana, CA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ontario, CA (24 miles from Santa Ana, CA)
- 5 hours ago
- Ontario, CA (24 miles from Santa Ana, CA)
- 5 hours ago
Qualifications Required qualifications: Customer Service experience in a fast-paced office setting. Ability to handle a high call volume in a professional and courteous manner....
Customer Service Representative
- Irvine, CA (6 miles from Santa Ana, CA)
- 6 hours ago
- Irvine, CA (6 miles from Santa Ana, CA)
- 6 hours ago
Job Summary: The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of the company's...
Customer Care Representative I
- Garden Grove, CA (5 miles from Santa Ana, CA)
- 6 hours ago
- Garden Grove, CA (5 miles from Santa Ana, CA)
- 6 hours ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative/Inside Sales Representative
- Long Beach, CA (23 miles from Santa Ana, CA)
- 6 hours ago
- Long Beach, CA (23 miles from Santa Ana, CA)
- 6 hours ago
Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative...
Customer Service Representative
- Costa Mesa, CA (5 miles from Santa Ana, CA)
- 10 hours ago
- Costa Mesa, CA (5 miles from Santa Ana, CA)
- 10 hours ago
Additional Skills customer service, EDI, SAP, order processing...
Pharmacy Customer Service Associate
- Whittier, CA (20 miles from Santa Ana, CA)
- 18 hours ago
- Whittier, CA (20 miles from Santa Ana, CA)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Call Center Customer Service Representative (Tax Prep Support Specialist)
- Santa Ana, CA
- 1 day ago
- Santa Ana, CA
- 1 day ago
Call Center Customer Service Representative (Tax Prep Support Specialist) Job Details Job Location Flex CA Office - Santa Ana, CA Position Type Full Time Salary Range $18.00 - $18.00 Base+Commission...
National Customer Service Representative
- Long Beach, CA (23 miles from Santa Ana, CA)
- 1 day ago
- Long Beach, CA (23 miles from Santa Ana, CA)
- 1 day ago
Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year. **Academy Fire Life Safety is seeking National Customer Service Representatives!...
Veterinary Client Service Representative
- Garden Grove, CA (5 miles from Santa Ana, CA)
- 1 day ago
- Garden Grove, CA (5 miles from Santa Ana, CA)
- 1 day ago
The Garden Grove Dog and Cat Hospital is looking for a Full-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...
Veterinary Client Service Representative - Part-Time
- Garden Grove, CA (5 miles from Santa Ana, CA)
- 1 day ago
- Garden Grove, CA (5 miles from Santa Ana, CA)
- 1 day ago
The Garden Grove Dog and Cat Hospital is looking for a Part-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...
Bilingual Customer Service Representative
- Ontario, CA (24 miles from Santa Ana, CA)
- 1 day ago
- Ontario, CA (24 miles from Santa Ana, CA)
- 1 day ago
This is a great opportunity to gain skill and knowledge in the field of Customer Service- Bilingual Customer Service Must be experienced in the following: 2 year of experience in customer service or...
Customer Service Representative
- Covina, CA (24 miles from Santa Ana, CA)
- 2 days ago
- Covina, CA (24 miles from Santa Ana, CA)
- 2 days ago
Grand Avenue, Covina, California 91724 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative (Forklift Experience)
- Long Beach, CA (23 miles from Santa Ana, CA)
- 2 days ago
- Long Beach, CA (23 miles from Santa Ana, CA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Santa Ana, CA
Moving to Santa Ana, CA? Find some basic demographic data about Santa Ana, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Santa Ana, CA
Highest Education Level
Customer Services in Santa Ana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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