Customer Service Jobs in Santa Monica, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Culver City, CA (5 miles from Santa Monica, CA)
- 5 days ago
- Culver City, CA (5 miles from Santa Monica, CA)
- 5 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Canoga Park, CA (14 miles from Santa Monica, CA)
- 8 hours ago
- Canoga Park, CA (14 miles from Santa Monica, CA)
- 8 hours ago
Service Center Canoga Park JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative
- Beverly Hills, CA (6 miles from Santa Monica, CA)
- 11 hours ago
- Beverly Hills, CA (6 miles from Santa Monica, CA)
- 11 hours ago
WHO WE ARE The City of Beverly Hills has a long-standing reputation for providing superior customer service to residents, businesses, and visitors....
Domestic Customer Service Representative
- Torrance, CA (16 miles from Santa Monica, CA)
- 11 hours ago
- Torrance, CA (16 miles from Santa Monica, CA)
- 11 hours ago
We are looking for a Domestic Customer Service Representative to join our team....
Customer Service Representative - Japanese Interpreter - Part-Time
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 19 hours ago
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 19 hours ago
Description Customer Service Representative Interpreter - Japanese Find your future at United!...
Customer Service Representative - Cantonese Interpreter - Part-Time
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 19 hours ago
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 19 hours ago
Description Customer Service Representative Interpreter - Cantonese Find your future at United!...
Retail Customer Service Associate
- Beverly Hills, CA (6 miles from Santa Monica, CA)
- 19 hours ago
- Beverly Hills, CA (6 miles from Santa Monica, CA)
- 19 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Agent- Air Import
- Hawthorne, CA (11 miles from Santa Monica, CA)
- 20 hours ago
- Hawthorne, CA (11 miles from Santa Monica, CA)
- 20 hours ago
For more information on the company, please visit our website: Scope of Position: Ensure the proper and timely movement of freight and information, while providing exceptional customer service within...
Customer Service Representative
- City of Industry, CA (21 miles from Santa Monica, CA)
- 20 hours ago
- City of Industry, CA (21 miles from Santa Monica, CA)
- 20 hours ago
ESSENTIAL JOB DUTIES The customer care concierge is responsible for interacting with customers to provide information in response to inquiries with the ability to deliver a superior "Wow" customer service...
Pharmacy Customer Service Associate
- Gardena, CA (13 miles from Santa Monica, CA)
- 1 day ago
- Gardena, CA (13 miles from Santa Monica, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Downey, CA (21 miles from Santa Monica, CA)
- 1 day ago
- Downey, CA (21 miles from Santa Monica, CA)
- 1 day ago
We're expanding our network and looking for a Customer Service Representative to assist with various tasks....
- Carson, CA (18 miles from Santa Monica, CA)
- 1 day ago
- Carson, CA (18 miles from Santa Monica, CA)
- 1 day ago
The anticipated posting closing date is on or around 3/17/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...
CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- San Fernando, CA (19 miles from Santa Monica, CA)
- 1 day ago
- San Fernando, CA (19 miles from Santa Monica, CA)
- 1 day ago
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representative to support inbound customer service, help desk, technical...
Customer Service Representative
- San Marino, CA (22 miles from Santa Monica, CA)
- 1 day ago
- San Marino, CA (22 miles from Santa Monica, CA)
- 1 day ago
What We're Looking For: Previous experience in a customer service or dispatch role. Strong phone etiquette and communication skills....
# Senior Customer Service Associate, Colonies Crossroads - Full Time
- Downey, CA (21 miles from Santa Monica, CA)
- 1 day ago
- Downey, CA (21 miles from Santa Monica, CA)
- 1 day ago
Id : REQ_548962, Title : # Senior Customer Service Associate, Colonies Crossroads - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...018, ExternalPostedStartDate...
Demographic Data for Santa Monica, CA
Moving to Santa Monica, CA? Find some basic demographic data about Santa Monica, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Santa Monica, CA
Highest Education Level
Customer Services in Santa Monica, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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