Customer Service Jobs in Dartmouth, MA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- South Dartmouth, MA (1 mile from Dartmouth, MA)
- 18 hours ago
- South Dartmouth, MA (1 mile from Dartmouth, MA)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- New Bedford, MA (5 miles from Dartmouth, MA)
- 1 day ago
- New Bedford, MA (5 miles from Dartmouth, MA)
- 1 day ago
(FOC) Customer Service Representativeswork in a fast-paced environment answering inbound and making outboundcalls....
Customer Service Representative
- Warwick, RI (24 miles from Dartmouth, MA)
- 1 day ago
- Warwick, RI (24 miles from Dartmouth, MA)
- 1 day ago
Essential Skills and Experience: 1-2 years of experience call center preferred - will also consider those with customer service experience. - Must have intermediate computer literacy/proficiency - Must...
Customer Service Associate - Temporary
- Falmouth, MA (19 miles from Dartmouth, MA)
- 2 days ago
- Falmouth, MA (19 miles from Dartmouth, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Warwick, RI (24 miles from Dartmouth, MA)
- 3 days ago
- Warwick, RI (24 miles from Dartmouth, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Representative-Remote
- North Kingstown, RI (23 miles from Dartmouth, MA)
- 4 days ago
- North Kingstown, RI (23 miles from Dartmouth, MA)
- 4 days ago
Pharmacy Customer Service Representative (Temporary Six Months or longer) Industry : Healthcare FSLA status : Non-Exempt Department : Operations Level : Entry Location : Remote Pay Rate: 18.00-19.98...
Remote WorkCustomer Service Representative/Technical Support
- New Bedford, MA (5 miles from Dartmouth, MA)
- 4 days ago
- New Bedford, MA (5 miles from Dartmouth, MA)
- 4 days ago
un Customer Service Representative/Technical Support (New Bedford) compensation: $20.00 employment type: experience level: mid level job title: Customer Service Representative/Technical Support We are...
- East Providence, RI (24 miles from Dartmouth, MA)
- 4 days ago
- East Providence, RI (24 miles from Dartmouth, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Warwick, RI (24 miles from Dartmouth, MA)
- 4 days ago
- Warwick, RI (24 miles from Dartmouth, MA)
- 4 days ago
This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....
Customer Service Representative- LHA
- East Providence, RI (24 miles from Dartmouth, MA)
- 5 days ago
- East Providence, RI (24 miles from Dartmouth, MA)
- 5 days ago
The Customer Service Representative serves as a liaison between Flores and the participant....
Remote Work- Taunton, MA (23 miles from Dartmouth, MA)
- 5 days ago
- Taunton, MA (23 miles from Dartmouth, MA)
- 5 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
- Fall River, MA (11 miles from Dartmouth, MA)
- 5 days ago
- Fall River, MA (11 miles from Dartmouth, MA)
- 5 days ago
Bringing our love of food to families for five generations! Blount Fine Foods is a family-owned and operated manufacturer, marketer, and developer of premium fresh prepared foods. We are an...
Customer Service Representative
- Warwick, RI (24 miles from Dartmouth, MA)
- 9 days ago
- Warwick, RI (24 miles from Dartmouth, MA)
- 9 days ago
Essential Skills and Experience: 1-2 years of experience call center preferred - will also consider those with customer service experience. - Must have intermediate computer literacy/proficiency - Must...
Entry Level - Customer Service Representative
- North Kingstown, RI (23 miles from Dartmouth, MA)
- 10 days ago
- North Kingstown, RI (23 miles from Dartmouth, MA)
- 10 days ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
Customer Service Representative
- Warwick, RI (24 miles from Dartmouth, MA)
- 11 days ago
- Warwick, RI (24 miles from Dartmouth, MA)
- 11 days ago
We are looking to add a Customer Service Representative to our team at Bow Chika Wow Town!...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dartmouth, MA
Highest Education Level
Customer Services in Dartmouth, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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