Customer Service Jobs in Lansing, MI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative II
- Mason, MI (11 miles from Lansing, MI)
- 1 day ago
- Mason, MI (11 miles from Lansing, MI)
- 1 day ago
Our Administrative Sales team is looking for aBilingual Customer Service Representative!...
6 or one year equivalent to a Treasury Customer Service Representative 7....
Bilingual Customer Service Representative I
- Mason, MI (11 miles from Lansing, MI)
- 5 days ago
- Mason, MI (11 miles from Lansing, MI)
- 5 days ago
Our Administrative Sales team is looking for a Bilingual Customer Service Representative!...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
QUALIFICATIONS Qualifications 1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving....
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Customer Service Representative
- East Lansing, MI (6 miles from Lansing, MI)
- 9 days ago
- East Lansing, MI (6 miles from Lansing, MI)
- 9 days ago
Customer Service Representative: Responsibilities and Daily Duties As a Customer Service Representative, you will interact with people all day....
Retail Customer Service Cashier
- Springport, MI (24 miles from Lansing, MI)
- 9 days ago
- Springport, MI (24 miles from Lansing, MI)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate Full Time
- Mason, MI (11 miles from Lansing, MI)
- 9 days ago
- Mason, MI (11 miles from Lansing, MI)
- 9 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate with Deli Part Time
- Fowler, MI (21 miles from Lansing, MI)
- 12 days ago
- Fowler, MI (21 miles from Lansing, MI)
- 12 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English)
- Lansing, MI
- 13 days ago
- Lansing, MI
- 13 days ago
JOB DETAILS Job Details Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English) Job Code Number 276395076 Job Description Job Title: Seasonal Customer Service Representative-Remote...
Remote WorkSUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Okemos, MI (6 miles from Lansing, MI)
- 17 days ago
- Okemos, MI (6 miles from Lansing, MI)
- 17 days ago
The role of Dispensary Associate is more customer service and success than sales....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Lansing, MI
Moving to Lansing, MI? Find some basic demographic data about Lansing, MI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lansing, MI
Highest Education Level
Customer Services in Lansing, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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