Customer Service Jobs in Dulles, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Hagerstown, MD (21 miles from Dulles, VA)
- 14 hours ago
- Hagerstown, MD (21 miles from Dulles, VA)
- 14 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Berkeley Springs, WV (24 miles from Dulles, VA)
- 2 days ago
- Berkeley Springs, WV (24 miles from Dulles, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
152 - Falling Waters - Customer Service Representative
- Falling Waters, WV (16 miles from Dulles, VA)
- 6 days ago
- Falling Waters, WV (16 miles from Dulles, VA)
- 6 days ago
Experience: A minimum of two (2) years customer service experience in related positions normally required.,....
Customer Service Representative
- Charles Town, WV (5 miles from Dulles, VA)
- 12 days ago
- Charles Town, WV (5 miles from Dulles, VA)
- 12 days ago
This position will report to a Customer Service Manager....
Distribution Customer Service Representative
- Winchester, VA (20 miles from Dulles, VA)
- 13 days ago
- Winchester, VA (20 miles from Dulles, VA)
- 13 days ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Dulles, Virginia, United States Of America Views:0 Duties will include but are not limited to, checking stock on...
Customer Service Representative - Part Time First Shift
- Winchester, VA (20 miles from Dulles, VA)
- 15 days ago
- Winchester, VA (20 miles from Dulles, VA)
- 15 days ago
Department PURCHASING - 108331 Worker Sub Type Regular Work Shift First Shift (United States of America) Pay Grade 108 Job Description The Customer Service Representative (CSR) is the purchasing department's...
Client Service Representative - Floater (Catoctin Branch)
- Leesburg, VA (23 miles from Dulles, VA)
- 15 days ago
- Leesburg, VA (23 miles from Dulles, VA)
- 15 days ago
One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...
Customer Service Representative
- Leesburg, VA (23 miles from Dulles, VA)
- 17 days ago
- Leesburg, VA (23 miles from Dulles, VA)
- 17 days ago
Customer Service Representative Full Time Reg CSR Leesburg, VA, US 2025-02-22T10:38:23.285Z Yesterday Requisition ID: 1329 Dodson Bros....
- Frederick, MD (23 miles from Dulles, VA)
- 22 days ago
- Frederick, MD (23 miles from Dulles, VA)
- 22 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Hagerstown, MD (21 miles from Dulles, VA)
- 23 days ago
- Hagerstown, MD (21 miles from Dulles, VA)
- 23 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Cashier
- Hagerstown, MD (21 miles from Dulles, VA)
- 25 days ago
- Hagerstown, MD (21 miles from Dulles, VA)
- 25 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Associate
- Leesburg, VA (23 miles from Dulles, VA)
- 27 days ago
- Leesburg, VA (23 miles from Dulles, VA)
- 27 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
service....
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dulles, VA
Highest Education Level
Customer Services in Dulles, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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