Customer Service Jobs in Dulles, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Hagerstown, MD (21 miles from Dulles, VA)
- 17 hours ago
- Hagerstown, MD (21 miles from Dulles, VA)
- 17 hours ago
JOB DESCRIPTION We Are Seeking A Motivated And Friendly Customer Service Representative To Join Our Team!...
Hybrid Customer Service Representative - 2nd Shift
- Winchester, VA (20 miles from Dulles, VA)
- 1 day ago
- Winchester, VA (20 miles from Dulles, VA)
- 1 day ago
service....
Customer Service Associate - Temporary
- Brunswick, MD (11 miles from Dulles, VA)
- 2 days ago
- Brunswick, MD (11 miles from Dulles, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service....
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Customer Service Representative
- Leesburg, VA (23 miles from Dulles, VA)
- 5 days ago
- Leesburg, VA (23 miles from Dulles, VA)
- 5 days ago
Service Center Leesburg JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Aviation Front Desk Customer Service Representative Full Time Job
- Dulles, VA
- 5 days ago
- Dulles, VA
- 5 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Retail Customer Service Associate
- Hagerstown, MD (21 miles from Dulles, VA)
- 5 days ago
- Hagerstown, MD (21 miles from Dulles, VA)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Leesburg, VA (23 miles from Dulles, VA)
- 7 days ago
- Leesburg, VA (23 miles from Dulles, VA)
- 7 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Retail Customer Service Cashier
- Hagerstown, MD (24 miles from Dulles, VA)
- 12 days ago
- Hagerstown, MD (24 miles from Dulles, VA)
- 12 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Experience Associate, Aventura - Full Time
- Martinsburg, WV (11 miles from Dulles, VA)
- 12 days ago
- Martinsburg, WV (11 miles from Dulles, VA)
- 12 days ago
Id : REQ_567318, Title : Retail Customer Experience Associate, Aventura - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...154, ExternalPostedStartDate :...
Transportation Specialist/Customer Service Representative - Shif
- Hagerstown, MD (21 miles from Dulles, VA)
- 13 days ago
- Hagerstown, MD (21 miles from Dulles, VA)
- 13 days ago
Skills and Requirements 1 year of customer service experience, routing or dispatching 6 months of experience in a warehouse setting Proficiency in Microsoft Office Ability to communicate effectively...
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Retail Customer Service Cashier
- Hagerstown, MD (21 miles from Dulles, VA)
- 17 days ago
- Hagerstown, MD (21 miles from Dulles, VA)
- 17 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Inwood, WV (10 miles from Dulles, VA)
- 20 days ago
- Inwood, WV (10 miles from Dulles, VA)
- 20 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Lead Customer Service Representative (Lead Receptionist)
- Leesburg, VA (23 miles from Dulles, VA)
- 23 days ago
- Leesburg, VA (23 miles from Dulles, VA)
- 23 days ago
Overview Old Mill Veterinary Hospital is looking for a Lead Customer Service Representative to join our team!...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dulles, VA
Highest Education Level
Customer Services in Dulles, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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